> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.simplyprint.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Cleaning up and removing users from your account # Cleaning up and removing users from your account Over time, accounts fill up with members who've left, graduated, or never came back. You can remove members one at a time, in bulk, or with the **Clean up users** tool, which finds inactive members for you by activity and other filters. You can also turn on automatic cleanup so it happens on its own. This guide covers all of it. ||| Removing a member takes them out of **your account** only. It does **not** delete their SimplyPrint account. People you remove keep their own account and anything in other accounts they belong to - they simply lose access to yours. | Need to remove someone the moment they leave your directory, automatically? If you use [SCIM provisioning](https://help.simplyprint.io/en/article/scim-provisioning-automatically-sync-users-from-your-identity-provider-1j9r556/), deprovisioning is already handled - removing them in your directory removes them here. The tools below are for accounts that don't use SCIM, or when you want manual control. ## What you'll find here - Removing one or a few members - Who can remove members, and who's protected - The Clean up users tool - The filters - Previewing and confirming - Automatic cleanup ## Removing one or a few members For the occasional departure, remove members straight from the table: 1. Open the **Users** page. 2. To remove one person, open their row actions and choose to remove them, then confirm. 3. To remove several at once, tick their rows and use the bulk **remove** action in the action bar. The account owner can't be removed this way, and you can't remove yourself. ## Who can remove members, and who's protected Removing members needs the **Can delete users** permission. A few members are **always protected** and never removed: - The **account owner**. - **SimplyPrint platform administrators.** - On **school accounts, teachers** - unless you choose to include them in the Clean up tool. You also can't remove anyone in a user group you don't have permission to manage, so cleanup can never exceed your own access. ## The Clean up users tool When you want to clear out a lot of inactive members at once, use the dedicated tool instead of removing them one by one. On the **Users** page, click the **broom icon** button. (It appears for members with delete-user permission.) This opens the **Clean up users** window, which walks you through filters, then a preview, then removal. ## The filters Set one or more filters to narrow down who's matched. You need at least one substantive filter - the tool won't match your whole member list by accident. - **Last activity** - match members inactive for 3, 6, 12, or 24 months, or a custom number of days. There's an option to **include users who never logged in**. - **Only users with 0 prints in this organization** - keep anyone who's actually printed here, even if they haven't logged in lately. (Prints in other accounts don't count.) - **Class scope** (school accounts) - match any class, only members **not in any class**, or only members **in specific classes**. - **Only these user groups** - limit to one or more user groups. - **Added via** - match members added **any** way, only those added via **SSO / provisioning**, or only those **added manually**. - **Include teachers** (school accounts) - off by default, so teachers are kept unless you opt in. ## Previewing and confirming 1. Set your filters and click **Preview matching users**. 2. Review the list. Each row shows the member's name, email, last-online time, prints in this account, user group, and (for schools) classes. 3. **Deselect anyone you want to keep** by unticking their row. 4. Click **Remove [N] members**, then confirm. ||| The confirmation says it plainly: removed members lose access to this account immediately, and their SimplyPrint accounts are **not** deleted - they're only removed from this account. Removal runs in batches, and you'll get a final count of how many were removed. Anyone the tool skipped (for example, a member in a group you can't manage) is reported too. ## Automatic cleanup If you'd rather not run this by hand, you can have SimplyPrint remove inactive members for you. Go to **Settings → Organization → User registration → Automatic member cleanup** and enable **Automatically remove inactive members**. Then set: - **Remove members inactive for more than [N] days** (minimum 30). - **Only remove members with 0 prints in this account** (optional). - **Never remove teachers** (school accounts, on by default). Automatic cleanup runs daily. The same protections apply - the owner, administrators, and (by default) teachers are never removed, and members are taken out of your account only, never deleted. | After any automatic removal, the account owner gets a summary email listing how many members were removed, so cleanups never happen silently. ## Related articles - [Managing your users: the Users page](https://help.simplyprint.io/en/article/managing-your-users-the-users-page-15hfca/) - [How to invite users to your account](https://help.simplyprint.io/en/article/how-to-invite-users-to-your-account-1gue0zv/) - [Give a member temporary access](https://help.simplyprint.io/en/article/give-a-member-temporary-access-58a6an/) - [Importing users from a CSV or directory export](https://help.simplyprint.io/en/article/importing-users-from-a-csv-or-directory-export-1gptsxc/) - [SCIM provisioning: automatically sync users from your identity provider](https://help.simplyprint.io/en/article/scim-provisioning-automatically-sync-users-from-your-identity-provider-1j9r556/)