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# Creality K1 / K1C / K1 Max camera not working - how to fix

||| **Using the SimplyPrint Client? You don't need this fix.** Our newer setup connects your Creality K1 / K1C / K1 Max through the SimplyPrint Client, where the camera works out of the box - no Moonraker camera tweak, no firmware routing, and nothing installed on the printer. The steps below are only for the older / alternative setup where SimplyPrint runs on the printer itself.

# Fix: Creality K1 / K1C / K1 Max Webcam Not Showing in SimplyPrint

If your **Creality K1, K1C, or K1 Max** webcam works in the **K1 web client, Fluidd, or Mainsail**, but **does not appear in SimplyPrint**, follow this guide to resolve the issue.

## 1. Ensure Your Printer Is Set Up Correctly

Before troubleshooting the webcam, ensure your printer is properly connected to SimplyPrint.

**Follow our setup guide:** [SimplyPrint Setup Guide](https://simplyprint.io/setup-guide#creality:1)

If you've already set up your printer using our guide, you should have the **Helper Script** installed.

## 2. Open the Helper Script

1. Access your printer’s **Helper Script UI** *(see how in the setup guide above.)*

2. In the **Main Menu**, select **Tools**.

![](https://storage.crisp.chat/users/helpdesk/website/ff22a914001c1000/image_ape1aj.png)

## 3. Enable Camera Settings in Moonraker

SimplyPrint retrieves the camera stream from the Klipper API, **Moonraker**, which runs in the background and is also used by the Creality panel, Fluidd, and Mainsail. If the camera is not enabled for Moonraker, it may work in the local web panel but not in SimplyPrint. To enable the Moonraker camera stream:

1. Find and enable **"Camera settings in Moonraker"**.

![](https://storage.crisp.chat/users/helpdesk/website/ff22a914001c1000/image_18cvb81.png)
![](https://storage.crisp.chat/users/helpdesk/website/ff22a914001c1000/image_y8e7to.png)

* This creates a **duplicate camera stream** specifically for Moonraker.
* If needed, remove the duplicate stream in **Mainsail/Fluidd UI**.

## Creality K2

If you have a **Creality K2** and set it up with SimplyPrint before 2026, you may need to run the updated installer script to get the camera working. Head to our setup guide and re-run the installation:

[Creality K2 setup guide](https://simplyprint.io/setup-guide/creality/k2)

This will update the necessary configuration for camera support.

## Still not working?

If the camera still doesn't show up after following the steps above, check out our general guide for Klipper-based webcam issues:

[Webcam not detected in SimplyPrint for Klipper-based printer (Mainsail, Fluidd, Moonraker)](https://help.simplyprint.io/en/article/webcam-not-detected-in-simplyprint-for-klipper-based-printer-mainsail-fluidd-moonraker-mewdfx/)

If you still experience issues, feel free to reach out to our support team.

![](https://storage.crisp.chat/users/helpdesk/website/ff22a914001c1000/image_xunu8z.png)