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# How to disable 2 factor authentication

# How to disable 2 factor authentication

Two-factor authentication (2FA) adds a second step after your password: a 6-digit code from an authenticator app, or a security key such as a YubiKey. You can turn it off again from your own account settings at any time. This guide shows how, and what changes when you do.

## Table of contents
- [Before you start](#2-before-you-start)
- [Turn off two-factor authentication](#2-turn-off-two-factor-authentication)
- [If you have security keys](#2-if-you-have-security-keys)
- [Lost your phone? Use a recovery code](#2-lost-your-phone-use-a-recovery-code)
- [If your account requires 2FA](#2-if-your-account-requires-2fa)
- [What happens to your passkeys](#2-what-happens-to-your-passkeys)
- [Related articles](#2-related-articles)

## Before you start
|| Turning off two-factor makes your account easier to get into: your password alone is enough again. If you only want new recovery codes, you don't need to turn it off: use **Get new codes** next to **Recovery codes** instead. See [Two-factor recovery codes: use them and get new ones](https://help.simplyprint.io/en/article/two-factor-recovery-codes-use-them-and-get-new-ones-1iajzfj/).

Two-factor is set per person, not per account. Turning yours off doesn't change anyone else's.

If you sign in through your school's or company's single sign-on (SSO), you won't see the two-factor settings. Your organization's sign-in decides whether there's a second step.

## Turn off two-factor authentication
1. Click your name in the top-right corner of the panel and choose **Your account**.
2. Open the **Security & password** tab. You can also go straight to simplyprint.io/panel/user_settings/security.
3. In the **Two-Factor authentication** section, find the **Authenticator app** row and click **Remove**.
4. Confirm it's you. Because two-factor is still on at this point, SimplyPrint asks for your second step, not your password: a code from your authenticator app, a passkey, or one of your recovery codes.
5. You'll see **Removed 2FA**, and the section's badge changes to **Off**.

Your recovery codes stop working at the same moment. If you turn two-factor on again later, you get a new set.

## If you have security keys
A security key always sits beside the authenticator app, never on its own. So while you have one, **Remove** on the authenticator app is refused with "Remove your security keys first. They need the authenticator app beside them."

1. In the **Security keys** list, open the menu next to each key.
2. Choose **Remove** and confirm with the key itself, your app's code or a recovery code.
3. When no security keys are left, remove the authenticator app as described above.

## Lost your phone? Use a recovery code
You can still turn two-factor off without your phone, as long as you have your recovery codes.

1. Sign in with your email and password. When you're asked for your code, choose **Use a recovery code instead** (or **Enter one of your recovery codes**, if you're shown a list) and type one of yours.
2. Follow the steps above. When you're asked to confirm, pick the recovery code option again and use a different code. Each code works only once.

Every time a recovery code is used, SimplyPrint emails you about it.

If you have lost both your phone and your recovery codes, see [Lost 2 factor authentication app](https://help.simplyprint.io/en/article/lost-2-factor-authentication-app-165ug/).

## If your account requires 2FA
An account administrator can require two-factor for everyone in the account. If yours does, you can still remove your authenticator app, but the next time you open the panel you're asked to set two-factor up again before you can use it. The account owner is the only exception. See [Require 2FA and restrict panel access by IP](https://help.simplyprint.io/en/article/require-2fa-and-restrict-panel-access-by-ip-nr6fb4/).

## What happens to your passkeys
Passkeys aren't part of two-factor. A passkey is both steps in one, so you keep signing in with it after two-factor is off. They're listed under **How you sign in** on the same tab, where you can remove them separately. See [Sign in to SimplyPrint with a passkey](https://help.simplyprint.io/en/article/sign-in-to-simplyprint-with-a-passkey-1sldaww/).

With two-factor off, confirming a sensitive action, like adding a passkey, asks for your password (or a passkey) again.

## Related articles
- [The Security tab: passwords, two-factor, login alerts and active sessions](https://help.simplyprint.io/en/article/the-security-tab-passwords-two-factor-login-alerts-and-active-sessions-m05p2f/)
- [How to enable 2 factor authentication](https://help.simplyprint.io/en/article/how-to-enable-2-factor-authentication-1lcott7/)
- [Lost 2 factor authentication app](https://help.simplyprint.io/en/article/lost-2-factor-authentication-app-165ug/)
- [Require 2FA and restrict panel access by IP](https://help.simplyprint.io/en/article/require-2fa-and-restrict-panel-access-by-ip-nr6fb4/)
- [Use a security key (YubiKey) for two-factor authentication](https://help.simplyprint.io/en/article/use-a-security-key-yubikey-for-two-factor-authentication-6czrgb/)
- [Two-factor recovery codes: use them and get new ones](https://help.simplyprint.io/en/article/two-factor-recovery-codes-use-them-and-get-new-ones-1iajzfj/)
- [Sign in to SimplyPrint with a passkey](https://help.simplyprint.io/en/article/sign-in-to-simplyprint-with-a-passkey-1sldaww/)