> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.simplyprint.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Uninstall SimplyPrint from the Creality Nebula Pad

||| **Only for the older / alternative setup.** If you connected your printer using the SimplyPrint Client, there is nothing to uninstall - the SimplyPrint Client connects to your printer wirelessly and never installs anything on the printer itself. To return the printer to normal, just quit or power off the device running the SimplyPrint Client; the printer is completely unchanged. The steps below apply only if you previously installed SimplyPrint directly on the Nebula Pad.

# 1. Download the Official Firmware
Download the latest firmware from Creality's own website: [https://www.crealitycloud.com/downloads/other/type-24](https://www.crealitycloud.com/downloads/other/type-24)
|| The firmware file should be named similarly to `NEBULA_ota_img_V1.1.0.30.img`

# 2. Install the Official Firmware
1. Transfer the firmware file to the USB stick that came with the Nebula Pad.
2. Insert it into the Nebula and press the **"Upgrade"** button, once the firmware upgrade pop-up appears, and wait for the installation to finish:
![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/nebulaupgrade-popup_1lfoeq8.png)
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That's it! SimplyPrint has now been removed from your Nebula Pad.