> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.simplyprint.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Marking a printer "Out of order" - Out Of Order feature

In this article, we'll go over the "Out of order" feature in SimplyPrint; how it works, how it can be used, and what exactly an "Out of order" printer does.

# What is an "Out of order" printer?
When a printer is marked "Out of order", it means you (or someone in your organization) have marked it as being in a non-functional state; not ready to be used before being fixed.
There can be various reasons to mark a printer out of order, but it's not *just* for your eyes; an out-of-order printer is also "disqualified" from some SimplyPrint features while in that state.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_9947os.png)

# What an Out Of Order printer can and can't do
Printers marked "Out of order" in SimplyPrint will act different from normal in-order printers in SimplyPrint via the following ways;
* The **"AutoPrint"** feature will be paused for the printer until it's marked in-order again
* It will not be considered for **"1-Click Print"** either
* Upon trying to start a print, you will be warned that the printer is marked "Out of order"
* For multi-user organizations, users without the "Allow using out-of-order printers" permission enabled will not be able to see printers that are out of order
* If you use the **"Hub"** feature, out of order printers will not appear on the Hub

*(the article continues below the pictures)*

![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_14oy74d.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_halb43.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_1xgfrmc.png)

# Marking a printer out of order or in-order
Printers can be marked out of order, or in-order, either in bulk by an entire printer group, or for a single printer via;
* The settings cog on the printer groups in the web panel
* The settings cog on a single printer in the printer overview on the web panel
* The printer settings on an individual printer
* And, for the technical minds, via the API (more here; https://apidocs.simplyprint.io/)

![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_1hk2l77.png)](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_1p1hcv4.png)