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> Use this file to discover available pages before exploring further.
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# Setting up a Microsoft Teams Webhook - send Teams messages on a certain event

In this guide, we'll show you how to use the Webhooks feature in SimplyPrint to send a Webhook to **Microsoft Teams**, allowing you to set up a SimplyPrint "bot" in a Teams channel, that posts a message whenever a certain event happens.

| Don't know what Webhooks are, or how they work in SimplyPrint? Read our helpdesk article; [All About the "Webhooks" Feature](https://help.simplyprint.io/en/article/all-about-the-webhooks-feature-1g12e5c/)

|| Note that this guide is for the relatively-new Teams ["Workflows"](https://support.microsoft.com/en-us/office/create-incoming-webhooks-with-workflows-for-microsoft-teams-8ae491c7-0394-4861-ba59-055e33f75498), and **not** for "Connectors". Teams [Connectors are about to be deprecated](https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/).

# FAQ:

### 1. Can SimplyPrint Webhooks send private Teams messages? ("DM")
Yes, if you select "Post to a chat when a webhook request is received". This guide focuses on channel messages.

### 2. What can be sent as Webhooks?
SimplyPrint supports sending a *lot* of events via Webhooks. Go to the SimplyPrint Settings > Webhooks to see more!

### 3. Is it easy to set up Webhooks?
It's super easy! While it may sound complicated, *everyone* can set up webhooks, and following this guide will allow you to do so in 1-3 minutes!

### 4. Are Webhooks free in Microsoft Teams?
Unfortunately, Microsoft Teams Webhooks via their "Workflows" feature are only available to paid Teams plans (businesses, schools, etc.) and not on the Free plan - so you can't use it with the regular Teams "Communities"

# How Webhooks for Microsoft Teams work

When setting up a Webhook in your SimplyPrint settings, use the Microsoft Teams Webhook URL, and SimplyPrint will format the message appropriately for Teams.

Read more about Teams Workflows here; [https://support.microsoft.com/en-us/office/create-incoming-webhooks-with-workflows-for-microsoft-teams-8ae491c7-0394-4861-ba59-055e33f75498](https://support.microsoft.com/en-us/office/create-incoming-webhooks-with-workflows-for-microsoft-teams-8ae491c7-0394-4861-ba59-055e33f75498)

# Setting up a SimplyPrint -> Microsoft Teams Webhook via "Workflows"

### Step 1: Open Microsoft Teams, ensure you have admin access, click the "..." and select "Workflows"

### Step 2: Click "Create" and search "Webhook" in the search bar
Select the "Post to a channel when a webhook request is received" template (or choose "Post to a chat" for private messages).
### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_1lhsis7.png)

### Step 3: Select your Team and Channel
Pick your Teams team and the channel you want to post messages in, then click "Create flow".
### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_upqrmb.png)

### Step 4: Workflow added - Copy the URL
Your Workflow is ready! Copy the provided webhook URL—you'll need this for the next step.
### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_133qmsf.png)

### Step 5: Go to SimplyPrint Settings > Webhooks > Create Webhook
Create a new Webhook in SimplyPrint, give it a name, select events, and paste the Teams webhook URL.
### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_6vd27l.png)

### Step 6: Done! Go test it!
That's it! You can test the webhook directly from the SimplyPrint settings.

When it's finished, editing the workflow in Teams will look like this:
### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image_pba4xx.png)

# Troubleshooting & help

* **Verify the Webhook still exists in Teams**
    
* **Verify the Webhook is enabled in SimplyPrint settings**
    
* **Check subscribed events in SimplyPrint settings**
    
* **Try setting it up again if issues persist**

Note: Microsoft Teams Webhooks via Workflows are only available to paid Teams plans (businesses, schools, etc.) and not on the Free plan.

| Want email, SMS or in-app push alerts too, not just Teams? See [Print notifications: get alerted by email, SMS, or app push](https://help.simplyprint.io/en/article/print-notifications-get-alerted-by-email-sms-or-app-push-9xzbnh/).