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# Sign in with Google, Apple, Microsoft, GitHub or Discord

# Sign in with Google, Apple, Microsoft, GitHub or Discord

You can sign up for SimplyPrint and sign in with an account you already have at Google, Apple, Microsoft, GitHub or Discord, instead of a password. This guide shows how to sign up with one, how to connect one to the SimplyPrint account you already have, and how to disconnect it again.

## Table of contents
- [Sign up with a provider](#2-sign-up-with-a-provider)
- [Sign in with a provider](#2-sign-in-with-a-provider)
- [Connect a provider to your existing account](#2-connect-a-provider-to-your-existing-account)
- [Disconnect a provider](#2-disconnect-a-provider)
- [Two-factor authentication](#2-two-factor-authentication)
- [School and company accounts](#2-school-and-company-accounts)
- [Troubleshooting](#2-troubleshooting)
- [Related articles](#2-related-articles)

## Sign up with a provider
1. Go to simplyprint.io/panel/signup.
2. Under **What kind of user are you?**, choose **Hobbyist** or **Print farm or business**.
3. Under **or sign up with**, click the button for Google, Apple, Microsoft, GitHub or Discord.
4. Sign in with that provider and allow SimplyPrint to see your name and email address.
5. Back on SimplyPrint, the sign-up form shows the account you picked. Fill in the rest, like your country, and click **Create account**.

![The sign-up form after choosing Google, with the account's name and email at the top](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/new-social-sign-in-sign-up-wit_12lanwq.png)

Picked the wrong account? Click **Use another account** at the top of the form. If more than 30 minutes pass after you sign in with the provider, you'll see "Your sign-in timed out. Please sign up again." Start again from step 2.

Clicked a provider on the login page without having an account yet? SimplyPrint takes you to the same sign-up steps, with the account you picked already filled in.

Your provider has to share an email address it has verified. SimplyPrint uses it as your account's email, already confirmed.

| An account made this way is an ordinary SimplyPrint account. You can add a password later (**Set a password** on the **Security & password** tab), passkeys and two-factor authentication, just like any other account.

### Apple's Hide My Email
If you choose **Hide My Email** when you sign up with Apple, your SimplyPrint account uses Apple's private relay address instead of your real one. That relay address only matches a SimplyPrint account made with the same address, so signing in with Apple won't find an account you made earlier with your real email. Connect Apple to that account instead, as described below.

## Sign in with a provider
1. Go to the SimplyPrint login page at simplyprint.io/panel/login.
2. Under **or continue with**, click the button for your provider.
3. Sign in with that provider if you aren't already.

![The SimplyPrint login page with the Google, Apple, Microsoft, GitHub and Discord buttons below the password sign-in](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/new-social-sign-in-login-page_1hupqfr.png)

### When you already have a SimplyPrint account with the same email
Google, Apple and Microsoft can connect to your existing account by themselves the first time you sign in with them, when they run your email:

- **Google** for a Gmail address, or your company's own Google Workspace address.
- **Apple** for an iCloud, me.com or mac.com address, or a Hide My Email address.
- **Microsoft** for an Outlook.com, Hotmail, Live or MSN address, or a work or school address on your organization's own domain.

This only happens when your SimplyPrint email is already confirmed. If your account has two-factor authentication on, it only happens on a computer where you ticked **Don't ask again on this computer for 30 days**.

In every other case, including all GitHub and Discord sign-ins, you'll see "An account with (your email) already exists. Sign in to it, then connect (the provider) under Connections in your user settings." Sign in with your password or passkey, then connect the provider as described below. This stops someone who controls a provider account with your address from getting into your SimplyPrint account.

## Connect a provider to your existing account
1. Sign in to SimplyPrint.
2. Click your avatar in the top-right corner, choose **Your account**, and open the **Connections** tab.
3. Under **Sign-in providers**, click **Connect** next to the provider.
4. Sign in with that provider. Once it's connected, the list shows when you connected it and when you last used it.

![The Sign-in providers list on the Connections tab, with Connect and Disconnect buttons](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/new-social-sign-in-sign-in-pro_1pttt8g.png)

You need to confirm your SimplyPrint email address before you can connect a provider. If it isn't confirmed yet, **Sign-in providers** shows **Confirm your email address to connect a sign-in provider**. Click **Send confirmation email**, click the link in the email, then reload the page. If the email doesn't arrive, see [Can't sign up or log in to SimplyPrint](https://help.simplyprint.io/en/article/can-t-sign-up-or-log-in-to-simplyprint-missing-confirmation-email-verify-you-are-human-and-organisation-access-1s5fjk2/).

## Disconnect a provider
1. Open **Your account** > **Connections**.
2. Under **Sign-in providers**, click **Disconnect** next to the provider.
3. Confirm with **Disconnect**.

You can't disconnect the only way you have to sign in. If you signed up with a provider and have no password or passkey yet, you'll see "Set a password first, so you can still sign in without Google" (or the provider you picked). Set a password on the **Security & password** tab, or add a passkey, then disconnect.

## Two-factor authentication
Signing in with a provider doesn't skip SimplyPrint's two-factor authentication. If it's on for your account, you come back to the SimplyPrint login page after the provider and finish with your second step: your security key or passkey, a code from your authenticator app, or a recovery code. **Don't ask again on this computer for 30 days** works the same as with a password.

See [How to enable 2 factor authentication](https://help.simplyprint.io/en/article/how-to-enable-2-factor-authentication-1lcott7/).

## School and company accounts
If your school or company signs you in to SimplyPrint through its own single sign-on, keep using that. These providers can't be connected to an account your organization manages. Signing in with one won't get you in: you'll see "Please sign in through your organization" or "An account with (your email) already exists". See [Signing in with SSO / Organization Login](https://help.simplyprint.io/en/article/signing-in-with-sso-organization-login-1v0eb2h/).

## Troubleshooting
These messages name the provider you used, for example Google.

### "Your Google account did not share an email address"
The provider didn't share an email address, or marked the one it has as not verified, so we can't make an account for you. Verify your email address with that provider and try again, or sign up with your email address instead.

### "Your Google account's email address is not verified"
Verify your email address with that provider and try again, or sign up with your email address instead. With a Microsoft work or school account, it usually means your organization hasn't verified its email domain with Microsoft.

### "An account with (your email) already exists"
See **When you already have a SimplyPrint account with the same email** above. Sign in to that account, then connect the provider under **Connections**.

### "This link request was not started from your account"
You started connecting a provider while signed in to a different SimplyPrint account. Open **Connections** in the account you want to connect, and click **Connect** from there.

## Related articles
- [Sign in to SimplyPrint with a passkey](https://help.simplyprint.io/en/article/sign-in-to-simplyprint-with-a-passkey-1sldaww/)
- [How to reset or change your password](https://help.simplyprint.io/en/article/how-to-reset-or-change-your-password-w2fpmy/)
- [How to enable 2 factor authentication](https://help.simplyprint.io/en/article/how-to-enable-2-factor-authentication-1lcott7/)
- [Signing in with SSO / Organization Login](https://help.simplyprint.io/en/article/signing-in-with-sso-organization-login-1v0eb2h/)
- [Can't sign up or log in to SimplyPrint](https://help.simplyprint.io/en/article/can-t-sign-up-or-log-in-to-simplyprint-missing-confirmation-email-verify-you-are-human-and-organisation-access-1s5fjk2/)