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# The Security tab: passwords, two-factor, login alerts and active sessions

# The Security tab: passwords, two-factor, login alerts and active sessions

The **Security & password** tab in your account settings is where you keep your SimplyPrint login locked down. From one page you can change your password, turn on two-factor authentication, choose how you get alerted about new logins, set how long inactive logins stay signed in, and review (and log out) every device that is currently signed into your account.

This guide is the overview of that whole tab. Each section below links to a focused how-to where there is more to say.

## What you can do here
The Security tab has four areas:

- **Change your password** - set a new password for your account.
- **Two-factor authentication (2FA)** - add a one-time code from an authenticator app on top of your password.
- **Login settings** - get notified when your account is used from a new IP, and auto-log-out after a chosen period of inactivity.
- **Devices you are logged in on** - a searchable list of every active session, with a button to log any of them out.

| Everything on this tab is per user, not per account. It controls your own login, so each member of your account manages their own password, 2FA and sessions here. Account-wide rules (like requiring 2FA for everyone or restricting access by IP) are set separately by an admin.

## How to open the Security tab
1. Click your name and avatar in the top-right corner of the panel.
2. Choose **Your account** from the dropdown.
3. Open the **Security** tab (the shield icon).

You can also go straight there at simplyprint.io/panel/user_settings/security.

![The Security and password tab in account settings, showing the change-password form, two-factor section, login settings and the active sessions table](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/security-settings-overview-sec_1cu3lpr.png)

|| If you sign in with single sign-on (SSO), for example a school or work Microsoft or Google account, the password and two-factor sections do not appear. Your password and 2FA are managed by your identity provider, not by SimplyPrint. You will still see the **Devices you are logged in on** list.

## Change your password
The change-password form is at the top-left of the tab.

1. Type your **current password** (this field is skipped if your account does not have a password yet).
2. Enter your **new password** - it must be at least 8 characters.
3. Repeat the new password to confirm it.
4. Click **Change password**.

The button stays disabled until both new-password fields match. If your current password is wrong, the change is rejected and nothing is saved.

If you cannot remember your current password, you do not have to come here at all - reset it from the login screen instead. See [How to reset or change your password](https://help.simplyprint.io/en/article/how-to-reset-or-change-your-password-w2fpmy/).

## Two-factor authentication
Two-factor authentication (2FA) adds a second step to logging in: after your password, you enter a 6-digit code from an authenticator app such as Authy, Google Authenticator or any other TOTP app. Even if someone learns your password, they cannot get in without your phone.

To turn it on:

1. In the **Two-Factor authentication** section, click **Enable Two-Factor authentication**.
2. Scan the QR code with your authenticator app (or type in the setup key manually if you cannot scan).
3. Enter the 6-digit code your app shows and click **Verify code and continue**.
4. **Save your recovery codes.** You will be shown a set of one-time recovery codes - download or copy them and keep them somewhere safe. They are the only way back in if you lose your phone.
5. Click **Finish setup**.

To turn 2FA off again, click **Disable Two-Factor authentication** and confirm with your password.

For the full walkthrough see [How to enable two-factor authentication](https://help.simplyprint.io/en/article/how-to-enable-2-factor-authentication-1lcott7/). Lost access to your authenticator app? See [Lost your two-factor authentication app](https://help.simplyprint.io/en/article/lost-2-factor-authentication-app-165ug/) and use one of your recovery codes.

|| Authenticator apps generate codes offline on your device. SimplyPrint never sees your authenticator app, only the 6-digit code you type in. Keep your recovery codes safe - without them and without your app, regaining access takes longer.

## Login settings
The login settings let you decide how alert you want to be about account activity.

### Get notified on login from a new IP
When your account is signed into from a device or IP address it has not seen before, SimplyPrint can alert you. Pick how you want that alert delivered:

- **Email & app** - both an email and a push notification (the default).
- **Just email** - email only.
- **Just app** - push notification only.
- **Off** - no new-login alerts.

The alert fires on a genuinely new session or a new IP address, not every single time you log in from a device you already use - so it stays useful rather than noisy.

### Automatically log out after X days of inactivity
Choose how long a signed-in device can sit unused before SimplyPrint signs it out automatically:

- 90, 60, 30 or 7 days of inactivity, or
- **Never** - stay signed in until you log out manually.

The default is 60 days. The timer is based on inactivity, so a device you keep using stays logged in. After you change either setting, click **Save**.

![The login settings section with the new-login notification options and the auto-logout-after choices](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/security-settings-overview-sec_7ociu3.png)

## Devices you are logged in on
The bottom of the tab lists every active login session on your account. For each one you can see:

- **Device** - the operating system and browser, each shown with an icon (for example Windows + Chrome). A login from the SimplyPrint mobile app shows the phone's operating system (for example iPhone or Android) with no browser.
- **Place** - the country flag and city the session last connected from.
- **IP** - the IP address.
- **First use** - when this session first signed in.
- **Last use** - when it was last active.

The list is searchable and sortable, so it is easy to spot something you do not recognise.

![The active sessions table listing each logged-in device with its place, IP, first use and last use, and a log-out button per row](https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/security-settings-overview-sec_1aaw6uz.png)

### Logging out a device
- To sign out a single device, click the **log out** button on that row.
- To sign out everywhere else at once, use **Log out of all devices**. This ends every other session but keeps you signed in on the device you are using right now.

|| Logging out a device here ends its session immediately. If you ever see a session you do not recognise, log it out and then change your password straight away.

## Account-wide security (for admins)
Everything above controls your own login. If you run an account and want to enforce security for every member - for example require two-factor authentication for everyone, or only allow the panel to be used from certain IP addresses or approved devices - those controls live in your account's settings, not on this personal tab.

See [Require 2FA and restrict panel access by IP](https://help.simplyprint.io/en/article/require-2fa-and-restrict-panel-access-by-ip-nr6fb4/) and [Approved devices and IP restrictions, explained](https://help.simplyprint.io/en/article/approved-devices-and-ip-restrictions-explained-11olupy/).

## Related articles
- [How to reset or change your password](https://help.simplyprint.io/en/article/how-to-reset-or-change-your-password-w2fpmy/)
- [How to enable two-factor authentication](https://help.simplyprint.io/en/article/how-to-enable-2-factor-authentication-1lcott7/)
- [Lost your two-factor authentication app](https://help.simplyprint.io/en/article/lost-2-factor-authentication-app-165ug/)
- [Require 2FA and restrict panel access by IP](https://help.simplyprint.io/en/article/require-2fa-and-restrict-panel-access-by-ip-nr6fb4/)
- [Approved devices and IP restrictions, explained](https://help.simplyprint.io/en/article/approved-devices-and-ip-restrictions-explained-11olupy/)