In this article, we'll go over the "Out of order" feature in SimplyPrint; how it works, how it can be used, and what exactly an "Out of order" printer does.

What is an "Out of order" printer?

When a printer is marked "Out of order", it means you (or someone in your organization) have marked it as being in a non-functional state; not ready to be used before being fixed.

There can be various reasons to mark a printer out of order, but it's not just for your eyes; an out-of-order printer is also "disqualified" from some SimplyPrint features while in that state.

What an Out Of Order printer can and can't do

Printers marked "Out of order" in SimplyPrint will act different from normal in-order printers in SimplyPrint via the following ways;

• The "AutoPrint" feature will be paused for the printer until it's marked in-order again
• It will not be considered for "1-Click Print" either
• Upon trying to start a print, you will be warned that the printer is marked "Out of order"
• For multi-user organizations, users without the "Allow using out-of-order printers" permission enabled will not be able to see printers that are out of order
• If you use the "Hub" feature, out of order printers will not appear on the Hub

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Marking a printer out of order or in-order

Printers can be marked out of order, or in-order, either in bulk by an entire printer group, or for a single printer via;

• The settings cog on the printer groups in the web panel
• The settings cog on a single printer in the printer overview on the web panel
• The printer settings on an individual printer
• And, for the technical minds, via the API (more here; https://apidocs.simplyprint.io/)

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Updated on: 20/08/2025