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Print notifications: get alerted by email, SMS, or app push

Print notifications: get alerted by email, SMS, or app push


SimplyPrint can tell you the moment a print finishes, fails, or pauses, so you don't have to keep the panel open and watch. This guide covers your personal notification settings: the events you can be alerted on, the channels SimplyPrint can reach you through (email, SMS, and app push), and how to pick your preferred channel.


These are your personal notification settings, set per user. Everyone on your account chooses their own. They are separate from the printer notification bell in the panel, which is covered in Printer notifications: the in-panel bell.


In this guide


Where to find your notification settings

Your notification settings live on your personal account page, not in the account-wide settings.


  1. Click your profile in the top right, then open User settings.
  2. Open the Notifications tab.


You can also go straight there at simplyprint.io/panel/user_settings/notifications.


The Notifications tab in user settings, showing the notification email field, phone field, the print event checkboxes, and the preferred channel radio buttons


Choose which print events notify you

Under Receive notification when, tick the print events you want to hear about. Each one is an independent toggle, so you can be told about failures only, or about everything.


Event

When it fires

Print finished

A print completes successfully

Print failed

A print fails (for example, the printer reports an error)

Print cancelled

A print is stopped before it finishes

Print started

A new print begins

Print paused

A print is paused

Print resumed

A paused print is resumed

Filament runout

The filament sensor pauses the print because it ran out of filament


Most people turn on Print finished, Print failed, and Filament runout and leave the rest off, so they only hear about the things that need their attention.


These toggles control which events notify you. The channel those notifications arrive on is set separately, just below.


Notification channels: email, SMS, and app push

SimplyPrint can reach you on three channels:


  • Email - sent to your notification email address.
  • SMS - a text message to your notification phone number.
  • App push - a push notification on your phone through the SimplyPrint mobile app (iOS and Android).


You pick one of these as your preferred channel. SimplyPrint then uses that channel for the print events you turned on above.


Set your preferred channel

Under Preferred notification, choose how you want to be reached:


  • No notification - turn print notifications off entirely.
  • Email - notifications go to your notification email.
  • SMS - notifications are texted to your notification phone number.
  • App push - notifications are pushed to the SimplyPrint mobile app.


The preferred notification radio group with No notification, Email, SMS, and App options


SMS notifications are part of the Pro plan and higher. You can pick SMS on any plan, but on Free and Basic the texts won't actually send, so choose email or app push instead. Email and app push are available on every plan.


After changing anything on this tab, click Save.


Notification email and phone number

The fields at the top of the tab control where notifications are delivered:


  • Notification email - the email address that receives email notifications. This can be different from your login email, which is handy if you want print alerts to go to a shared or work inbox.
  • Notification phone number - the number that receives SMS notifications. Pick your country, then enter the number.


If you choose App push as your preferred channel, you don't need either field filled in. Push goes to the SimplyPrint app on your phone instead. See Push notifications in the SimplyPrint app for how to enable push on your device.


Email subscription preferences

The right side of the Notifications tab also controls which non-print emails SimplyPrint sends you, such as new feature announcements, newsletters, tips, offers, and personal milestones. Untick anything you'd rather not receive, or use Unsubscribe from all to clear them in one click.


Note that print notification emails are a separate, always-on category. They follow the event toggles and preferred channel above, not these subscription checkboxes.


Channel availability by plan

Email and app push notifications are available on every plan, including Free. Only SMS requires the Pro plan or higher.


Channel

Free

Basic

Pro

Email notifications

App push notifications

SMS notifications


Print Farm, School, and Enterprise plans include everything Pro does. See the pricing page for the full comparison.


Prefer alerts in a chat app like Discord, Slack or Teams? See Setting up a Discord Webhook - send Discord messages on SimplyPrint, OctoPrint & Moonraker events, Setting up a Slack Webhook - getting SimplyPrint events in Slack via SimplyPrint and Setting up a Microsoft Teams Webhook - send Teams messages on a certain event.



Updated on: 26/06/2026

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