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Push notifications from SimplyPrint to your phone

Push notifications from SimplyPrint to your phone


Push notifications are the main reason most people install the SimplyPrint app. They land on your lock screen the moment a print event happens, so you don't have to keep a tab open or refresh the web panel. This guide explains what events fire, where to configure them, and how to keep them under control when you're running a lot of printers.


Push notifications work on every SimplyPrint plan, including Free. They use your phone's native notification system, so they show up even when the app is closed.


Table of contents

  • What events trigger a push
  • Where to configure notifications
  • Per-printer notification rules
  • Per-event toggles
  • Muting a single printer
  • Notification timing and reliability
  • Notifications when the app is closed
  • Multiple devices on one account
  • Opting out from one device
  • AI failure detection alerts
  • Queue approval notifications (Schools + Enterprise)
  • Troubleshooting missing pushes
  • Related articles


What events trigger a push

The app can notify you on:


  • Print started - a printer began a new job
  • Print finished - a job completed successfully
  • Print failed or cancelled - the job ended early, either by you, by the user, or by a printer error
  • Print paused or resumed - state changes during the job
  • Filament runout - sensor triggered, or the printer ran out mid-print
  • AI failure detection alert - the AI model flagged a likely failure mid-print
  • Printer went offline / came online - connection state changes (Pro+ for offline alerts)
  • Queue item awaiting approval - someone submitted a job that needs an approver's sign-off (Schools + Enterprise)


You opt in to each event type, per printer. Defaults are reasonable for most users, but you can tune everything.


Where to configure notifications

Notification settings live on each printer's settings, not in a single global panel. This lets you, for example, mute a noisy test printer while keeping production printers loud.


In the SimplyPrint web panel:


  1. Go to Printers and click a printer to open it.
  2. Open the Notifications tab on that printer.
  3. Toggle the events you want to receive on this printer.


The app reads the same settings, so a change you make in the web panel takes effect on your phone immediately, and vice versa for changes you make in the app.


Per-printer notification rules

Each printer keeps its own list of who gets notified, and via which channel (push, email, SMS, webhook). Push notifications go to every user who has the app installed, is signed in on that account, and has push enabled for that printer.


If you're an account admin running a print farm or a school lab, you can route notifications to specific users so only the right person gets pinged. Other users don't see the printer's notifications even if they have the app.


Per-event toggles

Inside a printer's notifications tab, each event has its own toggle. Turn on the ones that matter to you. The most common setup for a hobbyist:


  • Print finished: on
  • Print failed or cancelled: on
  • AI failure detection alert: on (if you have AI Failure Detection running)
  • Print started: off (otherwise every job sends a notification)


For a multi-user print farm, you might keep "print started" on for one production lead and off for everyone else.


Muting a single printer

To silence a single printer without changing your defaults:


  1. Open that printer in the web panel or app.
  2. Open its Notifications tab.
  3. Toggle off every event for your user.


The printer still runs, prints, and reports state - you just stop getting pinged about it.


Notification timing and reliability

SimplyPrint sends notifications through Apple's Push Notification service (APNs) on iOS and Google's Firebase Cloud Messaging (FCM) on Android. These are the same systems used by every native iOS and Android app.


Delivery is normally instant, but a few things can delay or drop a push:


  • The phone is in deep doze / battery saver mode on Android
  • The app was force-quit recently (iOS may pause pushes for a short window)
  • The phone has no internet
  • The notification permission was revoked or never granted


If pushes start arriving late or stop entirely, check your phone's notification settings first.


Notifications when the app is closed

You don't need to keep the app open. iOS and Android wake the app briefly when a push arrives so it can show the notification - same as Instagram, Slack, or any other native app. Closing the app from the recent-apps switcher is fine; force-killing it on Android may temporarily suspend pushes until you reopen.


Multiple devices on one account

You can sign in to the SimplyPrint app on more than one device - your phone and your iPad, your work phone and your personal phone, etc. Push notifications fire to every signed-in device.


If that's too noisy, sign out of the device you don't want pinging you.


Opting out from one device

Push notifications are device-local in two senses:


  • Each device registers its own push token with SimplyPrint when you sign in.
  • Disabling notifications in your phone's Settings > Notifications > SimplyPrint turns off pushes for that device only, without affecting other devices or the account-level notification settings.


So if you want pushes on your phone but not your tablet, just turn the system permission off on the tablet. The web panel doesn't need to change.


AI failure detection alerts

If you have AI Failure Detection running on a print, and the AI model crosses the alert threshold, the app gets a special notification with a camera snapshot embedded in the push. Tapping it opens the live camera view with the AI overlay shown, so you can see immediately what the model flagged.


See The SimplyPrint AI Failure Detection feature for the underlying feature and its monthly AI-minutes quota.


Queue approval notifications (Schools + Enterprise)

On School and Enterprise plans, the print queue can require approval before a job runs. Approvers get a push notification each time a queue item lands in the pending state, with the file name and submitter's name. Tapping the notification opens the approval screen.


See Approving queue items from the app for the full flow.


Troubleshooting missing pushes

If notifications stop arriving:


  1. Open your phone's Settings > Notifications > SimplyPrint and confirm notifications are allowed. Allow lock-screen, banner, and sound.
  2. Open the SimplyPrint app, go to the printer's notifications tab, confirm the events you expect are toggled on for your user.
  3. Confirm you're signed in (the app sometimes signs out after a long period or a password change).
  4. On Android, exempt the SimplyPrint app from battery optimization (Settings > Battery > Background usage > Allow).
  5. Confirm internet connectivity on both the phone and the printer's bridge.
  6. As a last resort, sign out and back in to refresh the push token.


If a print event clearly happened in the web panel but didn't push to your phone, the most common cause is system-level notification suppression, not a SimplyPrint bug.



Updated on: 25/05/2026

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