Articles on: Troubleshooting
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Printer requires user input

SimplyPrint says my printer requires "user input" - what is this?

Some printers have firmware where it, in certain situations, can lock up and block all incoming commands - meaning SimplyPrint won't be able to tell the printer what to do.
There is a super simple fix though; just go to your printer, and press the screen-button. In all cases we know of, that's all that's needed.

Known cases where this happens

- Prusa printers
On filament runout (triggered by filament sensor)
On insert of filament
On heater timeout (when cooldown is automatically triggered after X minutes)

Updated on: 30/11/2021

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