Printer in setup isn't detected / can't find setup code
In this guide, we'll dig into what to do when the SimplyPrint setup guide doesn't detect your device while setting up SimplyPrint, or if you can't find the 4-letter setup code. First things first; is SimplyPrint installed and enabled? Often times, the issue is as simple as SimplyPrint maybe not being installed or enabled. Make sure you have gone through our setup guPopularMy camera doesn't work for OctoPrint / SimplyPrint
Troubleshooting USB Webcam or PiCam Not Being Shown in SimplyPrint This guide will help you troubleshoot the issue of your USB webcam or PiCam not being shown inside SimplyPrint. Before diving into the specific steps for OctoPrint, Mainsail, or Fluidd, it's important to verify that your SimplyPrint gateway is set up correctly. Step 1: Check the SimplyPrint Gateway First, ensure that you're using one of the following platforms as your SimplyPrint gateway: OctoPrint Mainsail or FluiPopularWhat does "Unsupported version" mean?
Wondering why there's a warning on your printer, saying "Unsupported version"? This article explains why, and how to fix it. What is it? The warning means that the SimplyPrint software that runs on the Raspberry Pi (or whichever device used), is too old and no longer supported. This might also be the case for fairly recent updates of SimplyPrint, if a big new update is released, that requires some new SimplyPrint software for your printer(s). How to fix it? It's super simplSome readersBad print quality when printing through USB / SimplyPrint / OctoPrint
Are you getting worse print quality when you print via. SimplyPrint or OctoPrint, than when you printed through SD card? There are luckily a few things you can try! Why does it happen? Not all printers are built the same and this means that you can experience different print quality from printer to printer, not just because of the mechanics of the printer but also the printer's way of receiving information. Some printer motherboards are not built to receive printer commands through the USB poSome readersRaspberry Pi runs hot, performs bad or says "undervoltaged" - how to fix
In this article, we'll cover how you can make your Raspberry Pi (or other microcomputer device) run smoother and how to cool it down if it's running a bit hot. What does a hot or undervoltaged Pi mean for your 3D prints? A Pi that is too hot, is "undervoltaged" or running too many tasks, resulting in it being overloaded, can result in failed prints. This happens because the Raspberry Pi is feeding the 3D printer with the print-information a little bit at a time, and if the Pi is havinSome readersPrinter requires user input
SimplyPrint says my printer requires "user input" - what is this? Some printers have firmware where it, in certain situations, can lock up and block all incoming commands - meaning SimplyPrint won't be able to tell the printer what to do. There is a super simple fix though; just go to your printer, and press the screen-button. In all cases we know of, that's all that's needed. Known cases where this happens - Prusa printers On filament runout (triggered by filament sensor) OnFew readersPrinter is "not connected" in SimplyPrint
If you find that your printer is marked "Unconnected", it means that your Raspberry Pi cannot communicate with your printer. There can be several reasons why this message comes up: Bad cable There are several types of USB cables and they are not all built equally. Many Micro USB cables are made solely to charge gadgets like phones and headsets. This prevents the cable from transmitting data that the printer needs. If the cable is very thin, it is a good sign that it does not have all the coFew readersHow to enable pop-ups for the SimplyPrint Hub
The SimplyPrint Hub relies on a pop-up window to sign you in to your account. Some browsers and browser extensions / plugins may block this, resulting in the pop-ups not showing up. This article will help you re-enable pop-ups for the SimplyPrint website. 1. Check for extensions / plugins One of the most common reasons for SimplyPrint pop-ups being blocked, are "Anti-popup" and "Ad Blocker" browser extensions or plugins. Check if you have any such extensions for your browser, and if you do,Few readersPrint ended in "Printer error"
There are several reasons why print jobs get the status "Printer Error". However, it is always because your printer has canceled the print, and not because of the SimplyPrint platform. It’s either your printer or OctoPrint, that stops the print. The print is only stopped and showing "Printer Error" if it is such a critical error that the print cannot continue. A sign that this has happened is that the printer has stopped out of the blue and has cooled down. These errors will often occur at theFew readersSlicer is slow or is lagging
Different browsers do not always have the right settings set to run SimplyPrint's slicer optimally. Here's a guide on how to get the best settings for your browser. Chrome Hardware acceleration must be turned on to get the best experience. This is done by clicking on the 3 dots in the upper right corner! and opening Settings. On the left side you will find under Advanced, a section called SyFew readersUpgrade from ancient version of SimplyPrint
If your printer is on a version of the SimplyPrint Raspberry Pi software that is older than version 1.9.9 (from 2020-06-30), it's possible that it won't be possible to update it to the newest version, via the SimplyPrint panel. If, when you click the "Update" button via the panel, the printer doesn't update, we'll show you how to manually update to the latest software. This is only required once, if you haven't kept your printer's SimplyPrint software up to date for a while. None of these soluFew readers