Cloud Slicer

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• Printer in setup isn't detected / can't find setup code

  In this guide, we'll dig into what to do when the SimplyPrint setup guide doesn't detect your device while setting up SimplyPrint, or if you can't find the 4-letter setup code.Popular

• How to Enable WebGL in Major Browsers

  How to Enable WebGL in Major Browsers Our slicer uses WebGL to render advanced 2D and 3D graphics in your browser using your computer’s GPU. If you’re encountering WebGL-related errors or performance issues, this guide walks you through enabling WebGL across popular browsers. Google Chrome (and Chromium-based browsers like Edge) Steps to Enable WebGL: Go to Settings → System (or visit chrome://settings/system). Enable Use hardware acceleration when availablePopular

• Find the IP of your Raspberry Pi

  Find the IP of Your Raspberry Pi If you're running a Raspberry Pi and need to find its IP address, here are some simple ways to do it. Important Notes Before You Start You must be on the same Wi-Fi/network as the Raspberry Pi for these methods to work. The Raspberry Pi must be turned on and running for at least 1-2 minutes before trying to find it. 1. Try Using a Local Hostname Depending on how your Raspberry Pi is set up, you may be able to access it using a hostnamePopular

• My camera doesn't work for OctoPrint / SimplyPrint

  Troubleshooting USB Webcam or PiCam Not Being Shown in SimplyPrint This guide will help you troubleshoot the issue of your USB webcam or PiCam not being shown inside SimplyPrint. Before diving into the specific steps for OctoPrint, Mainsail, or Fluidd, it's important to verify that your SimplyPrint gateway is set up correctly.Popular

• Creality K1 / K1C / K1 Max camera not working - how to fix

  Fix: Creality K1 / K1C / K1 Max Webcam Not Showing in SimplyPrint If your Creality K1, K1C, or K1 Max webcam works in the K1 web client, Fluidd, or Mainsail, but does not appear in SimplyPrint, follow this guide to resolve the issue. 1. Ensure Your Printer Is Set Up Correctly Before troubleshooting the webcam, ensure your printer is properly connected to SimplyPrint. Follow our setup guide: SimplyPrint Setup Guide If you'Popular

• Webcam not detected in SimplyPrint for Klipper-based printer (Mainsail, Fluidd, Moonraker)

  Webcam not detected in SimplyPrint for Klipper-based printer (Mainsail, Fluidd, Moonraker) If your webcam works in Mainsail or Fluidd, but not in SimplyPrint, there's most likely a simple reason, with an easy fix! In SimplyPrint we use the "snapshot URL", also sometimes called "timelapse URL"; it's a link (URL) that simply gives us one picture from the webcam. So if the webcam stream for your Klipper-powered printer does not show up inside SimplyPrint, the webcam setup for the snapshot URL iPopular

• Raspberry Pi runs hot, performs bad or says "undervoltaged" - how to fix

  In this article, we'll cover how you can make your Raspberry Pi (or other microcomputer device) run smoother and how to cool it down if it's running a bit hot. What does a hot or undervoltaged Pi mean for your 3D prints? A Pi that is too hot, is "undervoltaged" or running too many tasks, resulting in it being overloaded, can result in failed prints. This happens because the Raspberry Pi is feeding the 3D printer with the print-information a little bit at a time, and if the Pi is havinSome readers

• Why is my Bambu Lab printer offline?

  Why is my Bambu Lab printer offline? This guide helps troubleshoot why your Bambu Lab printer shows offline in SimplyPrint. SimplyPrint connects to Bambu Lab printers through the SimplyPrint Bambu Lab Client - an application that runs on the device where you installed it during initial setup (your PC, a Raspberry Pi, or another always-on device). Start here: Where is the problem? Step 1: Is the SimplyPrint Bambu Lab Client runniSome readers

• Fixing Common 3D Geometry Issues

  🛠️ Fixing Common 3D Geometry Issues Clean and valid 3D geometry is crucial for successful 3D printing. Here’s a quick guide to understanding and fixing three common mesh errors. Non-manifold Edges What it is: A non-manifold edge is an edge shared by more than two faces. ThiSome readers

• Why does my printer show as "Not connected"?

  Why does my printer show as "Not connected"? This guide explains why your printer can show as "Not connected" in SimplyPrint, and how to fix it. "Not connected" is different from "Offline" - if you're not sure which one you're seeing, the difference is below. "Not connected" vs "Offline"Some readers

• Problems when printing through SimplyPrint

  In this article, we'll explain what to do if you're having problems with your printer when printing through SimplyPrint, that did not or does not seem to happen when printing without SimplyPrint. So, are your prints suddenly stopping, printer reporting "Print error", or are prints coming out in worse quality than you'd expect? We're here to shine some light on the situation! If you believe the issue you're experiencing is caused by SimplyPrint, we'll help you diagnose the issue, find the rooSome readers

• Bad print quality when printing through USB / SimplyPrint / OctoPrint

  Are you getting worse print quality when you print via. SimplyPrint or OctoPrint, than when you printed through SD card? There are luckily a few things you can try! Why does it happen? Not all printers are built the same and this means that you can experience different print quality from printer to printer, not just because of the mechanics of the printer but also the printer's way of receiving information. Some printer motherboards are not built to receive printer commands through the USB poSome readers

• Bambu Lab client setup troubleshooting guide

  Bambu Lab Client Setup Troubleshooting Guide If you're having issues setting up the SimplyPrint Bambu Lab Client, this guide will help you troubleshoot common problems. Before proceeding, we strongly recommend carefully going through the setup process again, as that often resolves many issues. If you still experience problems, follow the steps below. This guide requires you to have followed the initial setup guide; https://simplyprint.io/setup-guidebambu:1.Few readers

• SSH: What is it and how to use it

  A beginner-friendly guide to using SSH on Windows, Mac, Linux, and Chromebook to connect to your 3D printer or Raspberry Pi.Few readers

• Print ended in "Printer error"

  There are several reasons why print jobs get the status "Printer Error". However, it is always because your printer has canceled the print, and not because of the SimplyPrint platform. It’s either your printer or OctoPrint, that stops the print. The print is only stopped and showing "Printer Error" if it is such a critical error that the print cannot continue. A sign that this has happened is that the printer has stopped out of the blue and has cooled down. These errors will often occur at theFew readers

• Got error "Printer doesn't support this file type"

  In this article, we'll go over why you may encounter the error message "Printer doesn't support this file type", why it's there and what it means. Why can't I print / select this file type? In SimplyPrint, we allow you to upload a bunch of various file types / file extensions. Some can be printed, some can be sliced - some can't be sliced nor printed, and some can be sliced and printed! In SimplyPrint we support a lot of different 3D printers, aFew readers

• What does "Unsupported version" mean?

  Wondering why there's a warning on your printer, saying "Unsupported version"? This article explains why, and how to fix it. What is it? The warning means that the SimplyPrint software that runs on the Raspberry Pi (or whichever device used), is too old and no longer supported. This might also be the case for fairly recent updates of SimplyPrint, if a big new update is released, that requires some new SimplyPrint software for your printer(s). How to fix it? It's super simplFew readers

• Printer requires user input

  SimplyPrint says my printer requires "user input" - what is this? Some printers have firmware where it, in certain situations, can lock up and block all incoming commands - meaning SimplyPrint won't be able to tell the printer what to do. There is a super simple fix though; just go to your printer, and press the screen-button. In all cases we know of, that's all that's needed. Known cases where this happens - Prusa printers On filament runout (triggered by filament sensor) OnFew readers

• Prusa printer keeps disconnecting from SimplyPrint / OctoPrint, or won't connect

  If your Prusa MK3/S/+ or Mini printer keeps connecting, and disconnecting from SimplyPrint or OctoPrint, or won't connect in the first place, we have the solution for you! So, if your printer says "Not connected" in SimplyPrint, of "Offline" in OctoPrint, read here; Disabling the "RPi port" setting on the printer This is usually caused by the "RPi port" setting being enabled on the printer. This must be disabled. You disable this by going to the printer screen, clicking the button,Few readers

• How to get the log files from your printer for troubleshooting

  In this article, we'll show you how to get the log files from your printer. This only works for OctoPrint-powered devices, which is the default setup, and will be what you run if you simply use the "SimplyPrint OS" image for a Raspberry Pi. How to get the log files via SimplyPrint Via the SimplyPrint web platform (https://simplyprint.io/panel/), go to your "Printers" page. If you have multiple printers, click on the printer you'd like to get logs from In the right side, click the dropdoFew readers

• How to enable camera access in your browser

  How to enable camera access in your browser Some features in SimplyPrint - like scanning QR codes or barcodes with your device's camera - require camera permission in your browser. If you're seeing a "permission blocked" message, your browser is preventing SimplyPrint from accessing your camera. This guide shows how to enable camera access in the most common browsers. Quick fix When SimplyPrint requests camera access, your browser shows a permission prompt. If you accidentally cFew readers

• Filament sensor not working with SimplyPrint or OctoPrint

  In this article, we'll explain why the filament sensor that is attached to your printer, may not work when you're printing via SimplyPrint or OctoPrint. Why it doesn't work When SimplyPrint and OctoPrint connect to your printer, we're at the mercy of the firmware on your printer - and sometimes, the firmware might not recognize that it's indeed printing when being fed a print via the serial port when using SimplyPrint and OctoPrint.Few readers

• How to enable pop-ups for the SimplyPrint Hub

  The SimplyPrint Hub relies on a pop-up window to sign you in to your account. Some browsers and browser extensions / plugins may block this, resulting in the pop-ups not showing up. This article will help you re-enable pop-ups for the SimplyPrint website. 1. Check for extensions / plugins One of the most common reasons for SimplyPrint pop-ups being blocked, are "Anti-popup" and "Ad Blocker" browser extensions or plugins. Check if you have any such extensions for your browser, and if you do,Few readers

• Why is my Klipper-powered printer offline?

  Why is my Klipper-powered printer offline? This guide helps troubleshoot why your Klipper-based printer shows offline in SimplyPrint. How SimplyPrint connects SimplyPrint connects through Moonraker - not Klipper directly. Mainsail and Fluidd also talk to Moonraker. If they can control your printer, Moonraker is working. Start here: Where is the problem? Step 1: Can you access Mainsail or Fluidd? Open your printerFew readers

• Why is my Elegoo printer offline?

  Why is my Elegoo printer offline? Beta: This integration is experimental with limited support. Quick reference |—|—| Quick fixes First: Try restarting the integration service.Few readers

• Why is my OctoPrint-powered printer offline?

  Why is my OctoPrint-powered printer offline? This guide helps troubleshoot why your OctoPrint-connected printer shows offline in SimplyPrint. OctoPrint typically runs on a Raspberry Pi connected to your printer via USB. SimplyPrint connects through the SimplyPrint plugin installed in OctoPrint. Start here: Where is the problem? Step 1: Can you access OctoPrint? Open OctoPrint in your browser (usually http://<pi-ip-address>). Can't access OctoPrint? → Raspberry PiFew readers

• Safari not connecting to DYMO, Zebra, or NFC Agent

  Safari not connecting to DYMO, Zebra, or NFC Agent If you're using Safari and can't connect to DYMO Connect, Zebra BrowserPrint, or the NFC Agent desktop app, this guide will help you fix the issue. Why this happens Safari doesn't allow websites to communicate with applications running on your computer by default. This is a Safari-specific security restriction - Chrome, Firefox, Microsoft Edge, and most other browsers allow these connections without any extra steps. The applications lisFew readers

• Why is my printer offline?

  Why is my printer offline? This guide helps you quickly identify and fix why your printer shows offline in SimplyPrint. Find your integration type below for targeted troubleshooting. Bambu Lab SimplyPrint connects to Bambu Lab printers through the SimplyPrint Bambu Lab Client - running on the device where you installed it during initial setup. Quick checklist: Is the SimplyPrint Bambu Lab Client running? Open the client -Few readers

• Why is my Direct Prusa integration printer offline?

  Why is my Direct Prusa integration printer offline? Beta: This is an experimental integration with limited support. This guide helps troubleshoot offline issues with printers using SimplyPrint's custom Prusa firmware. Quick reference |—|—|—|Few readers

• Why is my UltiMaker printer offline?

  Why is my UltiMaker printer offline? Beta: This integration is experimental with limited support. Quick reference |—|—| Quick fixes First: Try restarting the integration servFew readers

• Ultimaker printer does not heat up when starting via SimplyPrint/OctoPrint

  If you're having issues with your Ultimaker 1, 2 or 2+ not heating the bed or nozzle when printing through SimplyPrint or OctoPrint, keep reading to learn how to quickly fix this! The core issue: "Ultimaker G-code flavor" When printing normally, putting the file on a USB and starting through the printer screen, your printer will - based on its knowledge of your currently-loaded material - automatically handle heating up; this isn't included in the print file (".gcode" file). But, when pFew readers

• Why is my Duet-powered printer offline?

  Why is my Duet-powered printer offline? Beta: This integration is experimental with limited support. This guide helps troubleshoot offline issues with the SimplyPrint Duet3D integration. The integration runs as a service on a separate device (like a Raspberry Pi) that connects to your Duet board over your network. Quick reference |—|—|—|Few readers

• Troubleshooting Klipper/Moonraker setup with SimplyPrint

  Troubleshooting Klipper/Moonraker setup with SimplyPrint Having trouble setting up your Klipper-powered printer with SimplyPrint? This guide covers the most common issues and how to fix them.Few readers

• Why does my Bambu Lab printer show as "Not connected"?

  Why does my Bambu Lab printer show as "Not connected"? If your Bambu Lab printer shows as "Not connected" in SimplyPrint, it means the SimplyPrint Bambu Lab Client (the application running on a PC, Raspberry Pi, or always-on device that SimplyPrint uses to talk to your Bambu printer) is reachable, but the client itself can't reach the printer. This is rarer than the OctoPrint not-connected state, but it does happen. Most often it's a network or printer-side configuration issue, not a SimFew readers

• Can't add card or pay? Stripe payment form not loading (js.stripe.com/v3 blocked)

  Symptoms this article covers: "Add card" or "Change payment method" shows an endless spinner; the Stripe form is blank; you see "We couldn't load the payment form"; browser shows ERRINTERNETDISCONNECTED on https://js.stripe.com/v3/; you can sign in fine but can't pay or upgrade; works on your phone but not on your computer. Almost every "payment won't load" report is the same thing: your browser can't reach https://js.stripe.com/v3/ - the specific Stripe SDK URL SimplyPrint loads. SFew readers

• Stuck on loading? Clear cache, try incognito, or another browser

  Symptoms this article covers: SimplyPrint shows old data, a feature doesn't behave the way the docs say, the page partially loads, an error appears right after you log in, or something works in another browser but not your usual one. A hard refresh, an incognito window, or another browser will tell you which of "bad cache", "extension", or "deeper" you're dealing with. 1. Hard refresh (try this first) Skips your local cache and fetches everything fresh from the server. Fixes the majoritFew readers

• SimplyPrint won't load: blank screen, spinner, or stuck on login

  Use this if you're seeing any of these in SimplyPrint: A blank or blue screen that never turns into the panel An endless loading spinner that just keeps going Stuck on the login page with no sign-in form "Loading…" forever or a card that never appears A specific feature missing (payments, live printer status, Cloud Slicer, chat) Almost every load problem on SimplyPrint comes from something between your browser and our servers, not from SimplyPrint itself. Work the lisFew readers

• Why does my OctoPrint printer show as "Not connected"?

  Why does my OctoPrint printer show as "Not connected"? TL;DR Your printer can't talk to OctoPrint over USB. SimplyPrint just reports what OctoPrint reports - we can see that the connection isn't happening, but the fix is not on our side. Almost always it's the USB cable, USB power, the printer firmware, or a printer-specific quirk OctoPrint needs help with. The fastest path to a fix: Open OctoPrint directly at http://<pi-ip-addressand read the Connection panel + TermFew readers

• WebSocket, firewall, or Cloudflare blocking SimplyPrint (live data, Cloud Slicer)

  WebSocket, firewall, or Cloudflare blocking SimplyPrint (live data, Cloud Slicer) Symptoms this article covers: the panel loads but live printer status never appears, the "Connecting…" banner stays forever, the Cloud Slicer hangs without finishing, file uploads fail, you're on a school / office / enterprise network, or multiple websites are slow at the same time. These are network problems, not browser problems. The browser is fine - the connection between you and SimplyPrint (or one ofFew readers

• Browser extensions blocking SimplyPrint (uBlock, Privacy Badger, ad blockers)

  Symptoms this article covers: SimplyPrint shows a blank screen, blue screen, or infinite spinner. The payment form, Cloud Slicer, or live printer status doesn't load. The chat in the bottom-right is missing. The page works in one browser but not another. If any of these match, a browser extension is the most likely cause. This is the single most common reason SimplyPrint doesn't load for individual users. 30-second test: does it work in incognito? Open SimplyPrint in an incognito or priFew readers

• Send a debug report to SimplyPrint support (when nothing else works)

  Use this when: you've worked through the basics (reload, incognito, another browser, mobile data) and SimplyPrint still won't load. Or support has asked you for "a debug report". The fastest way to get help: send us a snapshot of what your browser actually did. SimplyPrint has a built-in tool for this - no DevTools knowledge required. Where it is User settings → Local preferences → Debug & support. Four buttons: Show recent activFew readers

• Upgrade from ancient version of SimplyPrint

  If your printer is on a version of the SimplyPrint Raspberry Pi software that is older than version 1.9.9 (from 2020-06-30), it's possible that it won't be possible to update it to the newest version, via the SimplyPrint panel. If, when you click the "Update" button via the panel, the printer doesn't update, we'll show you how to manually update to the latest software. This is only required once, if you haven't kept your printer's SimplyPrint software up to date for a while. None of these soluFew readers