Tags & matching
Material doesn't match (PLA vs PETG): fixing a queue material mismatch
Material doesn't match (PLA vs PETG): fixing a queue material mismatch A free printer isn't picking up your queue item because of a material mismatch. Here's the quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with details like its material, color, nozzle sFew readersNot assigned: the item is pinned to specific printers, models or groups
Not assigned: the item is pinned to specific printers, models or groups A free, capable printer won't pick up your queue item, and the queue inspector (or the printer) says "Not assigned". It's a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with detailsFew readersNot enough filament: why the queue skips a printer that's low
Not enough filament: why the queue skips a printer that's low A free printer won't pick up your queue item, and the queue inspector (or the printer) says "not enough filament" - here's the quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with details like itFew readersBed type doesn't match: why a printer won't take your queue item
Bed type doesn't match: why a printer won't take your queue item A free printer is skipping your queue item, and the reason shown is a bed type mismatch. This is a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with details like its material, color, nozzleFew readersNozzle doesn't match (size, type or volume): a queue nozzle mismatch
Nozzle doesn't match (size, type or volume): a queue nozzle mismatch A free printer won't pick up your queue item, and the inspector (or the printer) says the reason is the nozzle. It's a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with details like itFew readersPrint doesn't fit (size / build volume): a queue size mismatch
Print doesn't fit (size / build volume): a queue size mismatch A free printer skipped your queue item, and the queue inspector says the print is too big for the build volume - it's a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with details like its mateFew readersColor doesn't match: fixing a filament color mismatch in the queue
Color doesn't match: fixing a filament color mismatch in the queue A free printer won't pick up your queue item, and the inspector (or the printer) says the reason is a color mismatch. This is a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with detailsFew readersUnsupported file: the printer's firmware can't run this file
Unsupported file: the printer's firmware can't run this file A free printer won't pick up your queue item, and the queue inspector shows the reason - its firmware can't run this file. It's usually a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with detaFew readersTemperatures don't match: a printer or filament temperature mismatch
Temperatures don't match: a printer or filament temperature mismatch A free printer won't pick up your queue item, and the queue inspector says the reason is a temperature mismatch. It's usually a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with detailFew readersCustom tags don't match: why a tagged item won't print on a printer
Custom tags don't match: why a tagged item won't print on a printer A free (idle) printer won't pick up your queue item because the inspector says its custom tags don't match. This is a quick fix. What this means SimplyPrint uses tags to route the right files to the right printers - so a job only runs on a printer that can actually print it correctly, and you don't waste time and filament printing something on the wrong setup. A file or queue item can be tagged with details like its mFew readers
Printer offline & connection
Why is my Bambu Lab printer offline?
Why is my Bambu Lab printer offline? This guide helps troubleshoot why your Bambu Lab printer shows offline in SimplyPrint. SimplyPrint connects to Bambu Lab printers through the SimplyPrint Bambu Lab Client - an application that runs on the device where you installed it during initial setup (your PC, a Raspberry Pi, or another always-on device). Start here: Where is the problem? Step 1: Is the SimplyPrint Bambu Lab Client runniPopularWhy does my printer show as "Not connected"?
Why does my printer show as "Not connected"? This guide explains why your printer can show as "Not connected" in SimplyPrint, and how to fix it. "Not connected" is different from "Offline" - if you're not sure which one you're seeing, the difference is below. "Not connected" vs "Offline" Status What it means | Offline | SimplyPrint can't reach the host or device that controls your printer (the Raspberry Pi running OctoPrint, the SimplyPrint Bambu Lab Client, etc.)Some readersBambu Lab client setup troubleshooting guide
Bambu Lab Client Setup Troubleshooting Guide If you're having issues setting up the SimplyPrint Bambu Lab Client, this guide will help you troubleshoot common problems. Before proceeding, we strongly recommend carefully going through the setup process again, as that often resolves many issues. If you still experience problems, follow the steps below. This guide requires you to have followed the initial setup guide; https://simplyprint.io/setup-guide#bambu:1. || Running the BambSome readersPrusa printer keeps disconnecting from SimplyPrint / OctoPrint, or won't connect
If your Prusa MK3/S/+ or Mini printer keeps connecting, and disconnecting from SimplyPrint or OctoPrint, or won't connect in the first place, we have the solution for you! So, if your printer says "Not connected" in SimplyPrint, of "Offline" in OctoPrint, read here; Disabling the "RPi port" setting on the printer This is usually caused by the "RPi port" setting being enabled on the printer. This must be disabled. You disable this by going to the printer screen, clicking the button,Few readersWhy is my Elegoo printer offline?
Why is my Elegoo printer offline? Beta: This integration is experimental with limited support. Quick reference Symptom Solution Offline after setup Start the integration Was working, now offline Restart the integration Can't connect Check network Quick fixes First: Try restarting the integration service. sudo systemFew readersWhy is my Klipper-powered printer offline?
Why is my Klipper-powered printer offline? This guide helps troubleshoot why your Klipper-based printer shows offline in SimplyPrint. How SimplyPrint connects SimplyPrint connects through Moonraker - not Klipper directly. SimplyPrint ←→ Moonraker ←→ Klipper ←→ Printer Mainsail and Fluidd also talk to Moonraker. If they can control your printer, Moonraker is working. Start here: Where is the problem? Step 1: Can you access Mainsail or Fluidd? Open your printerFew readersWhy does my Bambu Lab printer show as "Not connected"?
Why does my Bambu Lab printer show as "Not connected"? If your Bambu Lab printer shows as "Not connected" in SimplyPrint, it means the SimplyPrint Bambu Lab Client (the application running on a PC, Raspberry Pi, or always-on device that SimplyPrint uses to talk to your Bambu printer) is reachable, but the client itself can't reach the printer. This is rarer than the OctoPrint not-connected state, but it does happen. Most often it's a network or printer-side configuration issue, not a SimFew readersWhy is my OctoPrint-powered printer offline?
Why is my OctoPrint-powered printer offline? This guide helps troubleshoot why your OctoPrint-connected printer shows offline in SimplyPrint. OctoPrint typically runs on a Raspberry Pi connected to your printer via USB. SimplyPrint connects through the SimplyPrint plugin installed in OctoPrint. Start here: Where is the problem? Step 1: Can you access OctoPrint? Open OctoPrint in your browser (usually http://<pi-ip-address>). Can't access OctoPrint? → [Raspberry PiFew readersTroubleshooting Klipper/Moonraker setup with SimplyPrint
Troubleshooting Klipper/Moonraker setup with SimplyPrint Having trouble setting up your Klipper-powered printer with SimplyPrint? This guide covers the most common issues and how to fix them. || This guide is specifically for Klipper/Moonraker-based printers (printers using Mainsail, Fluidd, or Moonraker directly). For OctoPrint issues, see [Printer in setup isn't detected / can't find setup code](https://help.simplyprint.io/en/article/printer-in-setup-isnt-detected-cant-find-setup-code-3jFew readersWhy is my printer offline?
Why is my printer offline? This guide helps you quickly identify and fix why your printer shows offline in SimplyPrint. Find your integration type below for targeted troubleshooting. Bambu Lab SimplyPrint connects to Bambu Lab printers through the SimplyPrint Bambu Lab Client - running on the device where you installed it during initial setup. Quick checklist: Is the SimplyPrint Bambu Lab Client running? Open the client -Few readersWhy is my Direct Prusa integration printer offline?
Why is my Direct Prusa integration printer offline? Beta: This is an experimental integration with limited support. This guide helps troubleshoot offline issues with printers using SimplyPrint's custom Prusa firmware. Quick reference Symptom Likely cause Solution Printer screen isn't blue Wrong firmware Check firmware | No SimplyPrint tab in settings | Wrong firmware | [Check firmware](#2-1-check-firFew readersWhy is my UltiMaker printer offline?
Why is my UltiMaker printer offline? Beta: This integration is experimental with limited support. Quick reference Symptom Solution Offline after setup Start the integration Was working, now offline Restart the integration Authentication errors Re-authenticate Quick fixes First: Try restarting the integration servFew readersWhy is my Duet-powered printer offline?
Why is my Duet-powered printer offline? Beta: This integration is experimental with limited support. This guide helps troubleshoot offline issues with the SimplyPrint Duet3D integration. The integration runs as a service on a separate device (like a Raspberry Pi) that connects to your Duet board over your network. Quick reference Symptom Likely cause Solution | Offline after reboot | Service not running | [Start the service](#2-1Few readersWhy does my OctoPrint printer show as "Not connected"?
Why does my OctoPrint printer show as "Not connected"? TL;DR Your printer can't talk to OctoPrint over USB. SimplyPrint just reports what OctoPrint reports - we can see that the connection isn't happening, but the fix is not on our side. Almost always it's the USB cable, USB power, the printer firmware, or a printer-specific quirk OctoPrint needs help with. The fastest path to a fix: Open OctoPrint directly at http://<pi-ip-address> and read the Connection panel + **TermFew readers
Camera & webcam issues
My camera doesn't work for OctoPrint / SimplyPrint
Troubleshooting USB Webcam or PiCam Not Being Shown in SimplyPrint This guide will help you troubleshoot the issue of your USB webcam or PiCam not being shown inside SimplyPrint. Before diving into the specific steps for OctoPrint, Mainsail, or Fluidd, it's important to verify that your SimplyPrint gateway is set up correctly. | For OctoPrint-powered printers (if you don't know what OctoPrint is; you're probably using it), the issue is most often the lack of the "Snapshot URL" setting; whilPopularCreality K1 / K1C / K1 Max camera not working - how to fix
||| Using the SimplyPrint Client? You don't need this fix. Our newer setup connects your Creality K1 / K1C / K1 Max through the SimplyPrint Client, where the camera works out of the box - no Moonraker camera tweak, no firmware routing, and nothing installed on the printer. The steps below are only for the older / alternative setup where SimplyPrint runs on the printer itself. Fix: Creality K1 / K1C / K1 Max Webcam Not Showing in SimplyPrint If your Creality K1, K1C, or K1 Max webcamPopularBambu Lab: Webcam not working guide
| Don't hesitate to involve us at every step in this guide; we are more than happy to help. This is a guide on collecting information you'll need to share with us, scroll to the bottom to find the relevant contact details. Welcome to the Quick Reference Handbook for the SimplyPrint Bambu Lab Integrations webcam support. We'll go over some of the basic requirements to check if everything is in order before potentially collecting important debug information you'll need to send over to us. Each sPopularWebcam not detected in SimplyPrint for Klipper-based printer (Mainsail, Fluidd, Moonraker)
Webcam not detected in SimplyPrint for Klipper-based printer (Mainsail, Fluidd, Moonraker) If your webcam works in Mainsail or Fluidd, but not in SimplyPrint, there's most likely a simple reason, with an easy fix! In SimplyPrint we use the "snapshot URL", also sometimes called "timelapse URL"; it's a link (URL) that simply gives us one picture from the webcam. So if the webcam stream for your Klipper-powered printer does not show up inside SimplyPrint, the webcam setup for the snapshot URL iPopularHow to enable camera access in your browser
How to enable camera access in your browser Some features in SimplyPrint - like scanning QR codes or barcodes with your device's camera - require camera permission in your browser. If you're seeing a "permission blocked" message, your browser is preventing SimplyPrint from accessing your camera. This guide shows how to enable camera access in the most common browsers. Quick fix When SimplyPrint requests camera access, your browser shows a permission prompt. If you accidentally cSome readers
App won't load & browser
How to Enable WebGL in Major Browsers
How to Enable WebGL in Major Browsers Our slicer uses WebGL to render advanced 2D and 3D graphics in your browser using your computer’s GPU. If you’re encountering WebGL-related errors or performance issues, this guide walks you through enabling WebGL across popular browsers. Google Chrome (and Chromium-based browsers like Edge) Steps to Enable WebGL: Go to Settings → System (or visit chrome://settings/system). Enable Use hardware acceleration when availablePopularHow to enable pop-ups for the SimplyPrint Hub
The SimplyPrint Hub relies on a pop-up window to sign you in to your account. Some browsers and browser extensions / plugins may block this, resulting in the pop-ups not showing up. This article will help you re-enable pop-ups for the SimplyPrint website. 1. Check for extensions / plugins One of the most common reasons for SimplyPrint pop-ups being blocked, are "Anti-popup" and "Ad Blocker" browser extensions or plugins. Check if you have any such extensions for your browser, and if you do,Few readersSafari not connecting to DYMO, Zebra, or NFC Agent
Safari not connecting to DYMO, Zebra, or NFC Agent If you're using Safari and can't connect to DYMO Connect, Zebra BrowserPrint, or the NFC Agent desktop app, this guide will help you fix the issue. Why this happens Safari doesn't allow websites to communicate with applications running on your computer by default. This is a Safari-specific security restriction - Chrome, Firefox, Microsoft Edge, and most other browsers allow these connections without any extra steps. The applications lisFew readersStuck on loading? Clear cache, try incognito, or another browser
Symptoms this article covers: SimplyPrint shows old data, a feature doesn't behave the way the docs say, the page partially loads, an error appears right after you log in, or something works in another browser but not your usual one. A hard refresh, an incognito window, or another browser will tell you which of "bad cache", "extension", or "deeper" you're dealing with. 1. Hard refresh (try this first) Skips your local cache and fetches everything fresh from the server. Fixes the majoritFew readersSimplyPrint won't load: blank screen, spinner, or stuck on login
Use this if you're seeing any of these in SimplyPrint: A blank or blue screen that never turns into the panel An endless loading spinner that just keeps going Stuck on the login page with no sign-in form "Loading…" forever or a card that never appears A specific feature missing (payments, live printer status, Cloud Slicer, chat) Almost every load problem on SimplyPrint comes from something between your browser and our servers, not from SimplyPrint itself. Work the lisFew readersWebSocket, firewall, or Cloudflare blocking SimplyPrint (live data, Cloud Slicer)
WebSocket, firewall, or Cloudflare blocking SimplyPrint (live data, Cloud Slicer) Symptoms this article covers: the panel loads but live printer status never appears, the "Connecting…" banner stays forever, the Cloud Slicer hangs without finishing, file uploads fail, you're on a school / office / enterprise network, or multiple websites are slow at the same time. These are network problems, not browser problems. The browser is fine - the connection between you and SimplyPrint (or one ofFew readersBrowser extensions blocking SimplyPrint (uBlock, Privacy Badger, ad blockers)
Symptoms this article covers: SimplyPrint shows a blank screen, blue screen, or infinite spinner. The payment form, Cloud Slicer, or live printer status doesn't load. The chat in the bottom-right is missing. The page works in one browser but not another. If any of these match, a browser extension is the most likely cause. This is the single most common reason SimplyPrint doesn't load for individual users. 30-second test: does it work in incognito? Open SimplyPrint in an incognito or priFew readers
Hardware & device
Find the IP of your Raspberry Pi
Find the IP of Your Raspberry Pi If you're running a Raspberry Pi and need to find its IP address, here are some simple ways to do it. Important Notes Before You Start You must be on the same Wi-Fi/network as the Raspberry Pi for these methods to work. The Raspberry Pi must be turned on and running for at least 1-2 minutes before trying to find it. 1. Try Using a Local Hostname Depending on how your Raspberry Pi is set up, you may be able to access it using a hostnamePopularRaspberry Pi runs hot, performs bad or says "undervoltaged" - how to fix
In this article, we'll cover how you can make your Raspberry Pi (or other microcomputer device) run smoother and how to cool it down if it's running a bit hot. What does a hot or undervoltaged Pi mean for your 3D prints? A Pi that is too hot, is "undervoltaged" or running too many tasks, resulting in it being overloaded, can result in failed prints. This happens because the Raspberry Pi is feeding the 3D printer with the print-information a little bit at a time, and if the Pi is havinPopularSSH: What is it and how to use it
A beginner-friendly guide to using SSH on Windows, Mac, Linux, and Chromebook to connect to your 3D printer or Raspberry Pi.Some readersWhat does "Unsupported version" mean?
Wondering why there's a warning on your printer, saying "Unsupported version"? This article explains why, and how to fix it. What is it? The warning means that the SimplyPrint software that runs on the Raspberry Pi (or whichever device used), is too old and no longer supported. This might also be the case for fairly recent updates of SimplyPrint, if a big new update is released, that requires some new SimplyPrint software for your printer(s). How to fix it? It's super simplFew readersHow to get the log files from your printer for troubleshooting
In this article, we'll show you how to get the log files from your printer. This only works for OctoPrint-powered devices, which is the default setup, and will be what you run if you simply use the "SimplyPrint OS" image for a Raspberry Pi. How to get the log files via SimplyPrint Via the SimplyPrint web platform (https://simplyprint.io/panel/), go to your "Printers" page. If you have multiple printers, click on the printer you'd like to get logs from In the right side, click the dropdoFew readersSend a debug report to SimplyPrint support (when nothing else works)
Use this when: you've worked through the basics (reload, incognito, another browser, mobile data) and SimplyPrint still won't load. Or support has asked you for "a debug report". The fastest way to get help: send us a snapshot of what your browser actually did. SimplyPrint has a built-in tool for this - no DevTools knowledge required. Where it is User settings → Local preferences → Debug & support. Four buttons: **Show recent activFew readersUpgrade from ancient version of SimplyPrint
If your printer is on a version of the SimplyPrint Raspberry Pi software that is older than version 1.9.9 (from 2020-06-30), it's possible that it won't be possible to update it to the newest version, via the SimplyPrint panel. If, when you click the "Update" button via the panel, the printer doesn't update, we'll show you how to manually update to the latest software. This is only required once, if you haven't kept your printer's SimplyPrint software up to date for a while. _None of these soluFew readers
AutoPrint
Why doesn't my next print start? AutoPrint troubleshooting
Why doesn't my next print start? AutoPrint troubleshooting AutoPrint is meant to be hands-off: a print finishes, the bed clears, and the next matching job starts on its own. When that chain stalls and a free printer just sits there, it is almost always one specific thing - and the good news is AutoPrint will tell you which one. This guide walks through every reason, what it looks like, and how to fix it. First: read the reason in the widget Before changing any settings, look at what AutoPFew readersAutoPrint says there's no matching queue item ('next item to print: none')
AutoPrint says there's no matching queue item ('next item to print: none') AutoPrint is not starting the next job, and you may see the banner "AutoPrint paused" with a list of reasons, a status of "Next item to print: none", or the reason "No match for next item to print in the print queue". This is expected behaviour, not a bug, and it is quick to fix. What this means AutoPrint tells you why it is waiting. In the printer's control panel, the AutoPrint widget shows a status banner anFew readersAutoPrint says 'manual intervention required'
AutoPrint says 'manual intervention required' You are seeing a "Manual intervention required" banner asking you to clear the print bed before AutoPrint can continue. This is normal and easy to fix - AutoPrint just needs a person to clear the bed before it starts the next print. What this means AutoPrint tells you why it is waiting. In the printer's control panel, the AutoPrint widget shows a status banner and a troubleshooting checklist that names the exact reason the next print hasFew readersAutoPrint is skipping a printer (offline, maintenance, or not enabled)
AutoPrint is skipping a printer (offline, maintenance, or not enabled) If AutoPrint is not starting your next print, it is deliberately skipping a printer that is not ready - because it is offline, in maintenance or out of order, does not have AutoPrint enabled, or because AutoPrint is paused for your whole account. Every one of these is quick to fix. What this means AutoPrint tells you why it is waiting. In the printer's control panel, the AutoPrint widget shows a status banner andFew readersAutoPrint says the bed isn't clear (AI bed check)
AutoPrint says the bed isn't clear (AI bed check) You see the red banner "AI detected bed not clear" ("AutoPrint is paused until the print is removed from the bed"), and the AI card reads "Print detected". AutoPrint thinks your last print is still on the plate. This is usually a timing issue, not a broken printer, and it is quick to fix. What this means AutoPrint tells you why it is waiting. In the printer's control panel, the AutoPrint widget shows a status banner and a troubleshootiFew readersAutoPrint won't run without a bed-clearing macro
AutoPrint won't run without a bed-clearing macro Your printer is idle and AutoPrint won't start the next print. In the AutoPrint troubleshooting list you see the reason "Doesn't have a clear Gcode script, and has not acknowledged that this is on purpose." This is a deliberate safety hold, not a broken setup, and it takes about a minute to fix. What this means AutoPrint tells you why it is waiting. In the printer's control panel, the AutoPrint widget shows a status banner and a troublFew readersAutoPrint keeps waiting for the bed to cool down
AutoPrint keeps waiting for the bed to cool down Your printer has finished a job but the next one will not start. AutoPrint is waiting for the bed to cool down before starting the next print - you'll see a reason like "Desired bed temperature not reached yet", and the widget's cool-down tooltip reads "AutoPrint is waiting for the bed to cool down before starting next print". This is a normal setting doing its job, not a fault. | Quick fix: lower the target temperature under "When to clear",Few readersAutoPrint stopped after a number of prints (max cycles reached)
AutoPrint stopped after a number of prints (max cycles reached) Your printer has stopped starting new prints and shows an orange Max cycles reached banner that reads "AutoPrint has reached the maximum number of consecutive prints". This is expected when a cycle limit is hit, and it takes only a few seconds to clear. What this means AutoPrint tells you why it is waiting. In the printer's control panel, the AutoPrint widget shows a status banner and a troubleshooting checklist thatFew readersAll AutoPrint licenses are in use
All AutoPrint licenses are in use This is not an error, and your print is not lost - AutoPrint just waits for a free license and starts the next job automatically as soon as one opens up. What this means AutoPrint tells you why it is waiting. In the printer's control panel, the AutoPrint widget shows a status banner and a troubleshooting checklist that names the exact reason the next print has not started - so if you are ever unsure, start there. An AutoPrint license lets one printerFew readers
Printing problems
Fixing Common 3D Geometry Issues
🛠️ Fixing Common 3D Geometry Issues Clean and valid 3D geometry is crucial for successful 3D printing. Here’s a quick guide to understanding and fixing three common mesh errors. || If you just want to quickly fix your model, use an automated tool like Formware Online STL Repair. It can often resolve all these issues with a single click. Non-manifold Edges What it is: A non-manifold edge is an edge shared by more than two faces. ThiPopularProblems when printing through SimplyPrint
In this article, we'll explain what to do if you're having problems with your printer when printing through SimplyPrint, that did not or does not seem to happen when printing without SimplyPrint. So, are your prints suddenly stopping, printer reporting "Print error", or are prints coming out in worse quality than you'd expect? We're here to shine some light on the situation! If you believe the issue you're experiencing is caused by SimplyPrint, we'll help you diagnose the issue, find the rooSome readersBad print quality when printing through USB / SimplyPrint / OctoPrint
Are you getting worse print quality when you print via. SimplyPrint or OctoPrint, than when you printed through SD card? There are luckily a few things you can try! Why does it happen? Not all printers are built the same and this means that you can experience different print quality from printer to printer, not just because of the mechanics of the printer but also the printer's way of receiving information. Some printer motherboards are not built to receive printer commands through the USB poSome readersPrint ended in "Printer error"
There are several reasons why print jobs get the status "Printer Error". However, it is always because your printer has canceled the print, and not because of the SimplyPrint platform. It’s either your printer or OctoPrint, that stops the print. The print is only stopped and showing "Printer Error" if it is such a critical error that the print cannot continue. A sign that this has happened is that the printer has stopped out of the blue and has cooled down. These errors will often occur at theSome readersGot error "Printer doesn't support this file type"
In this article, we'll go over why you may encounter the error message "Printer doesn't support this file type", why it's there and what it means. Why can't I print / select this file type? In SimplyPrint, we allow you to upload a bunch of various file types / file extensions. Some can be printed, some can be sliced - some can't be sliced nor printed, and some can be sliced and printed! In SimplyPrint we support a lot of different 3D printers, aSome readersWhy you should heat up your nozzle and bed before bed leveling
Why should the nozzle and bed be heated beore bed leveling? The bed and nozzle should always be heated up before leveling, since the heat will make both expand. See this video for more details and a showcase of just how much it can affect your leveling; Does a Heated Nozzle Expand and Mess Up Your Bed Level?Some readersWhy does cancelling my print take so long?
So, you're wondering why it sometimes takes a while before your print is actually cancelled after trying to stop it? You're not the only one! When and why? If your printer is currently executing a command, that must finish before performing the next, your printer becomes completely unresponsive until it's done. This is especially noticeable when you heat up your printer - until it has reached its target temperature, which we all know can take a bit of time sometimes, the printer isn'tFew readersPrinter requires user input
SimplyPrint says my printer requires "user input" - what is this? Some printers have firmware where it, in certain situations, can lock up and block all incoming commands - meaning SimplyPrint won't be able to tell the printer what to do. There is a super simple fix though; just go to your printer, and press the screen-button. In all cases we know of, that's all that's needed. Known cases where this happens - Prusa printers On filament runout (triggered by filament sensor) OnFew readersFilament sensor not working with SimplyPrint or OctoPrint
In this article, we'll explain why the filament sensor that is attached to your printer, may not work when you're printing via SimplyPrint or OctoPrint. || This article only applies for OctoPrint-powered setups Why it doesn't work When SimplyPrint and OctoPrint connect to your printer, we're at the mercy of the firmware on your printer - and sometimes, the firmware might not recognize that it's indeed printing when being fed a print via the serial port when using SimplyPrint and OctoPrint.Few readersUltimaker printer does not heat up when starting via SimplyPrint/OctoPrint
If you're having issues with your Ultimaker 1, 2 or 2+ not heating the bed or nozzle when printing through SimplyPrint or OctoPrint, keep reading to learn how to quickly fix this! The core issue: "Ultimaker G-code flavor" When printing normally, putting the file on a USB and starting through the printer screen, your printer will - based on its knowledge of your currently-loaded material - automatically handle heating up; this **isn't included in the print file **(".gcode" file). But, when pFew readersThe print troubleshooting wizard: diagnose a bad print
The print troubleshooting wizard: diagnose a bad print When a print comes out wrong - stringing everywhere, a shifted layer, corners lifting off the bed - the print troubleshooting wizard built into SimplyPrint helps you find the cause and fix it. It is a guided library of print-quality problems, each with a clear explanation and the steps to put it right. This guide shows you how to open the wizard and what it walks you through. How to open it The wizard lives in the top bar of the paneFew readersWhy is my print stuck starting, or marked "already done"? The 5-minute send cooldown
Why is my print stuck starting, or marked "already done"? The 5-minute send cooldown A queue item won't start, and something looks off: AutoPrint shows it as the next item but sitting on a cooldown, or you try to start it by hand and get a confusing message - that it's "fully assigned to pending print jobs" and retryable in 5 minutes, or even that it's "already done" when it clearly hasn't finished. This is a safety mechanism doing its job. This article explains what it is, when it is normal,Few readers