Why is my Elegoo printer offline?

Beta: This integration is experimental with limited support.

Quick reference

Quick fixes

First: Try restarting the integration service.

sudo systemctl restart simplyprint-elegoo

1. Is the integration running?

systemctl status simplyprint-elegoo

To restart:

sudo systemctl restart simplyprint-elegoo

2. Check setup

1. Find installation folder (usually ~/simplyprint-elegoo)
2. Check config file has correct printer IP
3. Re-run setup if needed: ./install.sh

3. Network check

ping <printer-ip>

The device running the integration and printer must be on the same network.

Neptune 4 with Klipper?

If you have a Neptune 4 or similar with Klipper firmware, use the Klipper/Moonraker setup instead.

Getting help

Gather this first

• Printer model
• Any error messages

Support

• SimplyPrint Discord: simplyprint.io/discord

Something unclear or missing in this guide? Let us know on Discord.

Updated on: 09/01/2026