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The Security tab: passwords, two-factor, login alerts and active sessions

The Security tab: passwords, two-factor, login alerts and active sessions


The Security & password tab in your account settings is where you keep your SimplyPrint login locked down. From one page you can change your password, add passkeys, turn on two-factor authentication, choose how you get alerted about new logins, set how long inactive logins stay signed in, and review (and log out) every device that is currently signed into your account.


This guide is the overview of that whole tab. Each section below links to a focused how-to where there is more to say.


What you can do here

The Security tab has four areas:


  • How you sign in - your password and your passkeys.
  • Two-Factor authentication - a second step after your password: an authenticator app, security keys and your recovery codes.
  • Security settings - get notified when your account is used from a new IP, and auto-log-out after a chosen period of inactivity.
  • Devices you are logged in on - a searchable list of every active session, with a button to log any of them out.


Everything on this tab is per user, not per account. It controls your own login, so each member of your account manages their own password, passkeys, 2FA and sessions here. Account-wide rules (like requiring 2FA for everyone or restricting access by IP) are set separately by an admin.


How to open the Security tab

  1. Click your avatar in the top-right corner of the panel.
  2. Choose Your account from the dropdown.
  3. Open the Security & password tab (the shield icon).


You can also go straight there at simplyprint.io/panel/user_settings/security.


The Security and password tab, with How you sign in, Two-Factor authentication and Security settings


If you sign in through your school's or company's single sign-on (SSO), only the Devices you are logged in on list appears. Your organization's sign-in handles your password and decides whether there's a second step.


How you sign in

Your password

  1. On the Password row, click Change password.
  2. Type your current password.
  3. Enter your new password (at least 8 characters) and repeat it.
  4. Click Change password.


You'll see Changed password!. If your current password is wrong, nothing is saved.


If your account doesn't have a password yet, the row says so and the button reads Set a password instead. You then only enter the new password twice.


If you can't remember your current password, reset it from the login screen instead. See How to reset or change your password.


Passkeys

A passkey signs you in with your fingerprint, your face or your device's screen lock, without a password or a two-factor code. Click Add a passkey to add one. Each passkey in the list shows when you added it and when it was last used, and has a menu to rename or remove it.


See Sign in to SimplyPrint with a passkey.


Two-factor authentication

Two-factor authentication (2FA) adds a second step to logging in with your password. The badge next to the heading shows whether it's On or Off. The section has these rows:



The Two-Factor authentication section, with the Authenticator app, Security keys and Recovery codes rows


To turn 2FA off, remove any security keys first, then click Remove on the Authenticator app row. Because two-factor is still on at that moment, you confirm it with your second step, not your password. See How to disable 2 factor authentication.


Lost access to your authenticator app? See Lost 2 factor authentication app.


With two-factor on, sensitive actions on this tab, like adding a passkey or getting new recovery codes, are confirmed with your second step instead of your password.


Security settings

The security settings let you decide how alert you want to be about account activity.


Get notified on login from new IP

When your account is signed into from a device or IP address it has not seen before, SimplyPrint can alert you. Pick how you want that alert delivered:


  • Email & app - both an email and a push notification.
  • Just email - email only.
  • Just app - push notification only.
  • Off - no new-login alerts.


The alert fires on a genuinely new session or a new IP address, not every single time you log in from a device you already use. The email shows the device, the approximate location with a map link, the IP address and the time.


Automatically log out after X days of inactivity

Choose how long a signed-in device can sit unused before SimplyPrint signs it out automatically:


  • 90, 60, 30 or 7 days of inactivity, or
  • Never - stay signed in until you log out manually.


The timer is based on inactivity, so a device you keep using stays logged in. After you change either setting, click Save.


The Security settings section with the new-login notification options and the auto-logout choices


Devices you are logged in on

The bottom of the tab lists every active login session on your account. For each one you can see:


  • Device - the operating system and browser, each shown with an icon (for example Windows + Chrome). A login from the SimplyPrint mobile app shows the phone's operating system (for example iPhone or Android) with no browser.
  • Place - the country flag and city the session last connected from.
  • IP address - the IP address.
  • First use - when this session first signed in.
  • Last use - when it was last active.


The list is searchable and sortable, so it is easy to spot something you do not recognise.


The active sessions table listing each logged-in device with its place, IP, first use and last use, and a log-out button per row


Logging out a device

  • To sign out a single device, click the log-out button on that row (Log device out). The device you're using right now can't be logged out from here.
  • To sign out everywhere else at once, use Log out of all devices (shown when you're signed in on more than one device). This ends every other session but keeps you signed in on the device you are using right now.


Logging out a device here ends its session immediately. If you ever see a session you do not recognise, log it out and then change your password straight away.


Account-wide security (for admins)

Everything above controls your own login. If you run an account and want to enforce security for every member (for example require two-factor authentication for everyone, or only allow the panel to be used from certain IP addresses or approved devices), those controls live in your account's settings, not on this personal tab.


See Require 2FA and restrict panel access by IP and Approved devices and IP restrictions, explained.


Updated on: 28/10/2026

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