Managing your users: the Users page

The Users page is where you add people to your account, decide what each of them can do, and keep the list tidy as your account grows and changes. This guide is the map: it explains the Users page at a glance and links out to everything you can do from it, from sending the first invite to handing over ownership.

What you'll find here

• Who can manage users
• The Users page at a glance
• Inviting people to your account
• User groups and permissions
• Approving and verifying new members
• Temporary access
• Quotas and limits
• Importing and exporting members
• Removing people and handing over ownership

Who can manage users

Open the Users page from the panel sidebar. What you can do there depends on your own permissions:

• The account owner can do everything, including transferring the account to someone else.
• Members with the right permissions can invite, approve, change groups, set quotas, remove members, and more. Each of these is a separate permission, so you can give someone the ability to invite people without also letting them delete anyone.

Permissions come from the user group a member belongs to. If a user-management button is missing for you, your group doesn't have that permission, and an administrator can grant it. See User groups and permissions for the full list.

The Users page at a glance

The page is split into a few sections:

• A member counter in the top right shows how many of your user slots are in use, for example 12 / 25. Only approved, active members count toward this. Pending invitations don't use a slot until they're accepted.
• The header buttons let you open user settings, clean up users, import users, and invite users (each appears only if you have the matching permission).
• Pending invitations and users needing approval appear as their own cards when there's something waiting.
• The All users table lists every member, with their group, contact details, last-online time, 2FA status, and more. You can search, filter by group, sort, and select rows for bulk actions.

Inviting people to your account

There are two ways to add someone: send an email invite to a specific address, or create a shareable invitation link that anyone can use to join. You choose the group new members land in, and on the School and Enterprise plans you can also set temporary access at the same time. Full walkthrough: How to invite users.

User groups and permissions

Every member belongs to a user group (also called a rank), and the group decides what they can see and do. SimplyPrint comes with sensible default groups for each account type, and you can create your own, reorder them, and fine-tune dozens of individual permissions. Read User groups and permissions to learn what each permission controls.

Approving and verifying new members

Depending on your registration settings, people who join may need an administrator to approve them before they get access, and you can require members to confirm their email too. Both are handled from the Users page. See Approving new members.

Temporary access

On the School and Enterprise plans you can grant timed access that expires on a date or after a set number of days, perfect for a semester, a contractor, or a trial period. When access ends, the member is either suspended (and easy to re-enable) or removed, depending on your setting. See Give a member temporary access.

Quotas and limits

On the School and Enterprise plans you can cap how much each group or member is allowed to print, slice or spend, and review requests for more. This is configured per user group. See The quotas & limits feature.

Importing and exporting members

Adding a lot of people at once? The importer reads a CSV or a Google Workspace / Microsoft 365 export and creates everyone in one go. You can also export your member list and account data to a spreadsheet. See Importing users and Exporting your users and account data.

Removing people and handing over ownership

When someone leaves, remove them individually, in bulk, or with the Clean up users tool, which finds inactive members for you. And if you're the owner and someone else should take over the account, you can transfer ownership. See Cleaning up and removing users and Transferring account ownership.

Signing in with single sign-on

If your organization uses single sign-on (SSO), members can sign in with your identity provider instead of a SimplyPrint password, and you can sync your directory automatically with SCIM. Start at Set up single sign-on (SSO).

Related articles

• How to invite users to your account
• User groups and permissions: what each one controls
• Approving new members and confirming their email
• Give a member temporary access
• Importing users from a CSV or directory export
• Exporting your users and account data
• Require 2FA and restrict panel access by IP
• Transferring account ownership
• Cleaning up and removing users from your account
• Onboarding your school: getting students and teachers into SimplyPrint

Updated on: 16/06/2026