Report a wrong or confusing translation
Report a wrong or confusing translation
Found a sentence in SimplyPrint that reads oddly, means the wrong thing, or was clearly never meant to say that? Please tell us. This article explains how our translations are made, why mistakes get through, and exactly what to send us so we can fix it quickly.
In this article
- How our translations are made
- Why we need your help
- What counts as worth reporting
- What to send us
- Where to send it
- What happens next
How our translations are made
English is the original. Every sentence in SimplyPrint is written in English by our team, and all other languages are translated from that.
The translations into the other 14 languages were produced with AI, then run through automatic checks for the mistakes machines make reliably: a missing printer name or number, broken formatting, a link that lost its text, or a plural form that is wrong for that language. Those checks are strict, and a translation that fails them never ships.
What those checks cannot judge is whether a sentence actually sounds right to someone who speaks the language.
Why we need your help
English and Danish are reviewed properly by us. SimplyPrint is a Danish company, so those are the two languages we can genuinely stand behind.
The other 13 languages are a different story. Each language covers 33,951 separate pieces of text, which is a little over 475,000 translations in total. We are a small team, and reading all of them ourselves is simply not possible.
So we shipped them, because a complete translation that is occasionally awkward is far more useful than no translation at all. But it does mean the occasional sentence is stiff, oddly formal, too casual, uses the wrong word for a 3D printing concept, or is plainly incorrect.
You will spot those far faster than we will. That is the trade, and reports from users are how these languages actually get good.
What counts as worth reporting
All of these are worth a message:
- A sentence that means the wrong thing, or tells you to do something different from what the button does.
- A word that is technically a translation but not what people in your field actually call it, especially 3D printing terms like bed, nozzle, purge, spool or slicing.
- Wording that is too formal or too casual for the rest of the interface, or that addresses you in the wrong register.
- Text that is cut off, overflowing its button, or overlapping something else because the translation is longer than the English.
- A screen that is still in English while everything around it is in your language.
Small things count. If it made you pause, it is worth reporting.
What to send us
The more of this you can include, the faster it gets fixed:
- The language you are using.
- A screenshot of the sentence. This is the single most useful thing, because it tells us exactly which screen it came from.
- What it should say instead, if you know. Even a rough suggestion helps a lot.
- Where you found it, for example the printer settings page or the print queue, if you cannot include a screenshot.
You do not need to hunt for the English original. We can find it from the screenshot.
Where to send it
Either of these reaches us:
- The chat bubble in the bottom right of the panel or the website. Attach the screenshot straight to the conversation.
- Email contact@simplyprint.io with "translation" in the subject.
What happens next
Translation fixes are applied to the language as a whole, not just to your account, so once a sentence is corrected everyone reading that language gets the corrected version.
A fix goes out with a normal update rather than instantly, so give it a little time to appear. Corrections we make by hand are also marked so that later automatic translation passes cannot overwrite them, which means a sentence you helped fix stays fixed.
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Updated on: 16/08/2026
Thank you!