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How to disable 2 factor authentication

How to disable 2 factor authentication


Two-factor authentication (2FA) adds a second step after your password: a 6-digit code from an authenticator app, or a security key such as a YubiKey. You can turn it off again from your own account settings at any time. This guide shows how, and what changes when you do.


Table of contents


Before you start

Turning off two-factor makes your account easier to get into: your password alone is enough again. If you only want new recovery codes, you don't need to turn it off: use Get new codes next to Recovery codes instead. See Two-factor recovery codes: use them and get new ones.


Two-factor is set per person, not per account. Turning yours off doesn't change anyone else's.


If you sign in through your school's or company's single sign-on (SSO), you won't see the two-factor settings. Your organization's sign-in decides whether there's a second step.


Turn off two-factor authentication

  1. Click your name in the top-right corner of the panel and choose Your account.
  2. Open the Security & password tab. You can also go straight to simplyprint.io/panel/user_settings/security.
  3. In the Two-Factor authentication section, find the Authenticator app row and click Remove.
  4. Confirm it's you. Because two-factor is still on at this point, SimplyPrint asks for your second step, not your password: a code from your authenticator app, a passkey, or one of your recovery codes.
  5. You'll see Removed 2FA, and the section's badge changes to Off.


Your recovery codes stop working at the same moment. If you turn two-factor on again later, you get a new set.


If you have security keys

A security key always sits beside the authenticator app, never on its own. So while you have one, Remove on the authenticator app is refused with "Remove your security keys first. They need the authenticator app beside them."


  1. In the Security keys list, open the menu next to each key.
  2. Choose Remove and confirm with the key itself, your app's code or a recovery code.
  3. When no security keys are left, remove the authenticator app as described above.


Lost your phone? Use a recovery code

You can still turn two-factor off without your phone, as long as you have your recovery codes.


  1. Sign in with your email and password. When you're asked for your code, choose Use a recovery code instead (or Enter one of your recovery codes, if you're shown a list) and type one of yours.
  2. Follow the steps above. When you're asked to confirm, pick the recovery code option again and use a different code. Each code works only once.


Every time a recovery code is used, SimplyPrint emails you about it.


If you have lost both your phone and your recovery codes, see Lost 2 factor authentication app.


If your account requires 2FA

An account administrator can require two-factor for everyone in the account. If yours does, you can still remove your authenticator app, but the next time you open the panel you're asked to set two-factor up again before you can use it. The account owner is the only exception. See Require 2FA and restrict panel access by IP.


What happens to your passkeys

Passkeys aren't part of two-factor. A passkey is both steps in one, so you keep signing in with it after two-factor is off. They're listed under How you sign in on the same tab, where you can remove them separately. See Sign in to SimplyPrint with a passkey.


With two-factor off, confirming a sensitive action, like adding a passkey, asks for your password (or a passkey) again.


Updated on: 28/10/2026

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