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Getting your referral credit on your invoice

Getting your referral credit on your invoice


When you unlock a credit reward from the refer a friend program, the credit doesn't get sent to you as cash. It becomes a balance entry on your account that's automatically applied to your next invoice. This article explains how that works, when credit becomes available, and where to see the history.


For the program overview, see The refer a friend program: earn credit for every signup.


Table of contents

  • How credit is paid out
  • The balances table
  • When credit becomes available
  • How it gets applied to an invoice
  • Refunds and changes
  • What happens if you cancel or change plan
  • Related articles


How credit is paid out

The refer a friend program pays in account credit, not bank transfers. Approved affiliates get cash payouts; baseline referrers get credit applied to their SimplyPrint subscription.


Practically that means:


  • Earned credit goes into your account balance.
  • On your next billing date, SimplyPrint subtracts eligible balance entries from the invoice total.
  • If the credit covers the full invoice, you're billed zero that period. The remaining credit carries over.
  • If the invoice is larger than the credit, you're billed the difference.


Credit is denominated in your account currency. If the credit is in a different currency than the invoice, SimplyPrint converts at the exchange rate at the time it was issued.


The balances table

At the bottom of the refer a friend page is the balances table, which lists every credit entry tied to your account.


Balances table on the refer a friend page


Each row shows:


  • Amount - the credit value in your currency.
  • Origin - what triggered it (for refer a friend rewards, this names the tier).
  • Available after - when the credit becomes eligible to offset an invoice.
  • Status - pending, available, or paid out / applied to an invoice.
  • Invoice - if it's already been applied, the invoice it landed on.


The "Money saved on own subscription" stat in the hero row sums the applied total for you.


Hero stats row showing money saved


When credit becomes available

Each balance entry has an "available after" date. For most refer a friend rewards this is the date the reward unlocked. The credit isn't applied to an invoice until that date passes, which keeps things predictable in case a referred account gets refunded or charges back shortly after signup.


Pending credit still shows in the table but isn't subtracted from your next invoice yet. Once the available-after date passes, the status changes from "pending" to "available" automatically.


How it gets applied to an invoice

On your billing date, SimplyPrint generates the invoice for the period and then walks through your available balance entries in order, subtracting each one until the invoice is fully covered or the balance is exhausted.


  • Credit can fully cover an invoice. If so, you owe zero that period.
  • Credit can partially cover an invoice. You're billed the remaining amount.
  • Unused credit stays on your account and rolls over to the next period.


You don't need to do anything for this to happen. There's no "redeem" button. The system handles it on the billing date.


Refunds and changes

Two situations to know about:


  • A referred account refunds within the protection window. If the payment that triggered your credit gets refunded soon after, the corresponding credit can be reversed. You'll see the entry marked as refunded in the balances table.
  • You manually request a change. If you need to correct an entry (for example, currency conversion looks wrong), contact support at contact@simplyprint.io.


The protection window exists so the program can't be gamed by signing up, paying, claiming credit, and then refunding.


What happens if you cancel or change plan

  • Cancel your subscription. Your unused credit stays on your account. If you reactivate later, it's still there to apply.
  • Change plans. Credit applies to whatever invoice gets generated next, regardless of plan. The amount is unaffected.
  • Switch billing currency. Existing credit keeps its original currency. New rewards use your new currency.


If you have a substantial unused balance and want it cashed out instead of applied to a subscription, the program isn't set up for that. Cashout-style payouts are an affiliate program feature. See Refer a friend vs the affiliate program: which one fits you if you have an audience and might qualify.



Updated on: 24/05/2026

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