• Enabling PSU control; power supply via GPIO, GCODE etc. in SimplyPrint

  In this article, we'll show you how to enable so-called "PSU control" support in SimplyPrint, which lets you turn your printer on/off, directly via the SimplyPrint panel and app. This functionality can be enabled in unison with OctoPrint- or Moonraker(for Mainsail & Fluidd)-powered devices. How does it work? Turning your printeFew readers

• How do I reset my password?

  1. Go to the SimplyPrint panel When logging on your SimplyPrint panel, you'll be able to see a button called 'Forgot password?' which will ask for your email, where a link will be sent to. 2. Check your email There should be a an email from SimplyPrint with a link where you'll be able to reset your password. Please be aware that the email might be hidden under the spam folder 3. Reset your password After you've pressed the link, you will be asked for a new password. When this iFew readers

• How we invoice

  This article explains how SimplyPrint calculates pricing, and how we invoice your account if you're on a paid subscription. How we charge We charge your credit card or wallet, using our payment processing partner Stripe, who handles the transaction. SimplyPrint is never in possession of your credit card or wallet details. Charged currency & conversions As our company is based in Denmark, we always charge in the Danish currency DKK. If your account currency isFew readers

• How do I cancel my subscription?

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• Lost 2 factor authentication app

  Have you lost your 2-factor authentication app? Fear not, there are two ways to regain control of your SimplyPrint account 1. Use your backup recovery codes When you first set up 2-factor authentication for your SimplyPrint account, you were asked to download a text-file containing a bunch of weird characters - if you downloaded and kept this file, it's the way in to your account. Go to the SimplyPrint login page (https://simplyprint.io/panel/login), log in using your email and password, aFew readers

• How to change the language of the panel

  Go to the SimplyPrint panel To change the language of the panel, you'll have to start by going to the SimplyPrint panel if you are not already there. You can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Changing the language of the panel As you are already at the 'Your information' tab, you can change the language oFew readers

• How to change to yearly payments?

  Go to the SimplyPrint panel In order to change your monthly plan to a yearly one, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Changing your subscription to yearly instead of monthly When you have entered the site for your account, it will bFew readers

• How to enable 2 factor authentication

  Go to the SimplyPrint panel To enable your 2 factor authenticator, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Enabling two factor authentication This is where you'll find different settings for your account including the option to enableFew readers

• How to change my credit card for my SimplyPrint account?

  Go to the SimplyPrint panel In order to change your credit card, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Changing your credit card for your SimplyPrint account When you have entered the site for your account, it will be possible to chaFew readers

• Get a security overview

  Go to the SimplyPrint panel In order to get a security overview, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. How to get a security overview This is where you'll find different settings for your account. It is also here you can find the secFew readers

• How do I upgrade my subscription plan?

  Go to the SimplyPrint panel In order to upgrade your subscription plan, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Upgrading your subscription plan When you have entered the site for your account, it will be possible to upgrade your subscFew readers

• How to delete a printer

  To delete a printer in SimplyPrint, you must simply go to the printer in the SimplyPrint panel (if you have multiple printers, click on the one you wish to delete). When you've located the printer, simply do the following; Find the dropdown in the top right side, to the right of the settings button Click on it, and click the bottom "Delete printer" optionFew readers

• Finding the printer settings

  Finding the settings To find the settings for a printer in SimplyPrint, you must simply go to the printer in the SimplyPrint panel (if you have multiple printers, click on the one you wish to edit). When you've located the printer, simply do the following; Find the settings button in the top right side Click it to go to the settingsFew readers

• Changing webcam settings in SimplyPrint (flip and rotate webcam)

  In this article, we'll show a quick overview of the different settings you have for your webcam view inside the SimplyPrint platform. When using the OctoPrint setup, these settings are also synced to OctoPrint. Finding the webcam settings Locate the printer settings (/en/article/finding-the-printer-settings-17Few readers

• Subscription payment method fees (PSD2)

  When signing up for a paid subscription plan with SimplyPrint, some payment methods add an extra fee to your invoice. In this article, we'll cover which payment methods that have an associated fee, and why. Which payment methods have an associated fee? PayPal: +3% on top of the total order Invoice payments / bank transfers: fixed $35 (USD) or 250 DKK per invoice Why somFew readers

• Subscription terminated after consecutive failed renewal attempts

  When SimplyPrint fails to charge your credit card / preferred payment method for 5 consecutive days after your subscription renewal date, your account will be closed. In this article, we'll dig into exactly what that means, and how you can prevent your account from being closed. Why is my account facing subscription termination? If you get an email or popup in SimplyPrint, saying your account is facing a subscription termination, this is due to us being unable to charge you for yourFew readers

• What is a "grandfathered plan"?

  If you’re on a grandfathered plan at SimplyPrint, it means you keep the original pricing or features from when you first subscribed, even if we introduce new plans or adjust prices for new users. We do this to show appreciation for our early and loyal customers, ensuring they aren't impacted by future changes. Example: Imagine you signed up for a plan in 2021 atFew readers

• How to delete your SimplyPrint account

  No longer have a 3D printer, or simply don’t need the SimplyPrint platform anymore and want your account deleted? Here’s how to proceed: To request account deletion, please contact our support team via email at contact@simplyprint.io or through our live chat, located in the bottom right corner of our website and helpdesk. When you reach out, we will need: Your full name (the one used during signup) Your email address Additionally, you must contFew readers