Refer a friend
My referral didn't track or my credit is missing
My referral didn't track or my credit is missing If you've referred someone and they're not showing up, or you've hit a reward tier and the credit hasn't appeared, this article walks through the most common reasons and what to do about each one. For the program overview, see The refer a friend program: earn credit for every signup. Table of contents The signup isn't showing in "RefFew readersTracking referrals and unlocking rewards
Tracking referrals and unlocking rewards The refer a friend page shows two things side by side: how many people have signed up through your link, and which rewards you've unlocked along the way. This article walks through both, including the full reward ladder with the actual amounts. For the program overview, see The refer a friend program: earn credit for every signup.Few readersRefer a friend vs the affiliate program: which one fits you
Refer a friend vs the affiliate program: which one fits you SimplyPrint runs two referral programs, side by side, sharing the same panel page. Refer a friend is open to everyone with an account. The affiliate program is a curated tier for creators with a real audience. This article explains the differences and helps you pick the right one.Few readersThe refer a friend program: earn credit for every signup
The refer a friend program: earn credit for every signup Every SimplyPrint account comes with a personal referral link. Share it, and when someone signs up and starts paying, you get credit applied to your next invoice. There's no application to fill out, no audience requirement, and no quota. You agree to the terms once, get your link, and that's it. This guide explains how the program works, what you actually get, and where to find each piece of it in your account. Each section links out tFew readersGetting your referral credit on your invoice
Getting your referral credit on your invoice When you unlock a credit reward from the refer a friend program, the credit doesn't get sent to you as cash. It becomes a balance entry on your account that's automatically applied to your next invoice. This article explains how that works, when credit becomes available, and where to see the history. For the program overview, see The refer a friend program: earn credit for every signup (https://help.simplyprint.io/en/article/the-refer-a-friend-prFew readersHow to join the refer a friend program and share your link
How to join the refer a friend program and share your link The refer a friend program is open to every SimplyPrint account, but you have to opt in once before your link is generated. This guide walks through joining the program, copying your link, and the different ways you can share it. For the program overview, see The refer a friend program: earn credit for every signup. Table ofFew readers
Student discount
The student discount: 40% off Pro for verified students
The student discount: 40% off Pro for verified students If you're a student at an accredited school, college, or university, you can get 40% off a SimplyPrint Basic or Pro subscription for a full year. Verification takes a couple of minutes, runs on your school-issued email, and the discount is applied to your account automatically — no coupon codes, no waiting for someone to review your request. This guide explains how the program works, what you actually get, and links out to detailed waFew readersHow to add your school to the student-discount verification list
If your school's email domain isn't recognised when applying for the SimplyPrint student discount, this is how to get it added to the community-maintained list we check against.Few readersStudent discount vs the School plan
Student discount vs the School plan SimplyPrint has two distinct programs aimed at education: the personal student discount, and the School plan for institutions. They are not interchangeable. This article explains who each one is for, what you get, and which one applies if you fall into both buckets. Table of contents TL;DR The student discount (personal) The School plan (institutional) Side-by-side comparison Which one applies to me Can I have both TL;DR Student diFew readersHow to apply for the student discount
How to apply for the student discount This guide walks you through applying for the SimplyPrint student discount, from finding the eligibility card in your account to clicking the confirmation link in your school email. The whole process takes a couple of minutes if your school is on our recognised list. TabFew readersTroubleshooting the student discount
Troubleshooting the student discount Common issues when applying for or using the student discount, with a quick fix for each. Table of contents My school email is not recognised The verification email did not arrive The verification link expired The link says it was already used I verified but the discount is not showing on my invoice I cannot find the eligibility card The form says I am not eligible I am getting 40% but I think my school has a SimplyPrint account I cFew readersRenewing your student discount
Renewing your student discount The student discount runs for 12 months from the date you verified. About 30 days before it expires, you can re-verify your student status and lock in another 12 months. This guide covers how to renew, the 5-verification cap, and what happens if you let the discount lapse. Table of contentsFew readersOnce you are verified: where the student discount shows up
Once you are verified: where the student discount shows up You've clicked the link in your school email and the verification is done. This guide walks through what changes on your SimplyPrint account, how to spot the discount on your subscription page, and what to expect on your next invoice. Table of contents The eligibility card flips to "verified" Discount on your existing subscription Discount when you upgrade from free 40% versus 60% On your invoice If you switch plansFew readers
Affiliate program
The affiliate program: get paid for promoting SimplyPrint
The affiliate program: get paid for promoting SimplyPrint The SimplyPrint affiliate program is a curated tier for YouTubers, bloggers, podcasters, social-media creators, and business owners with an audience in 3D printing. Approved affiliates get cash commission on every referred subscription, multiple referral codes with custom landing pages, regular PayPal payouts, and a full promotional asset pack. This guide is the program overview. Each section links out to a more detailed article on aFew readersHow to apply for the affiliate program
How to apply for the affiliate program The SimplyPrint affiliate program is application-only. This article walks through where to find the application, what the form asks, what reviewers look at, and what happens after you submit. For the program overview, see The affiliate program: get paid for promoting SimplyPrint. Table of contents Where to start the application What the foFew readersAffiliate payouts: setup and schedule
Affiliate payouts: setup and schedule Approved SimplyPrint affiliates get paid cash on a recurring schedule once their available balance is past the minimum payout amount. This article walks through configuring your payout method, the supported options, the schedule, and how each payout is processed. For the program overview, see The affiliate program: get paid for promoting SimplyPrint (https://help.simplyprint.io/en/article/the-affiliate-program-get-paid-for-promoting-simplyprint-1r0kpe3/Few readersAffiliate balances and commission history
Affiliate balances and commission history This article explains the balances card and the per-referral commission list on the affiliate dashboard: what each number means, the statuses an entry can be in, and how money flows from commission earned to payout. For the program overview, see The affiliate program: get paid for promoting SimplyPrint. Table of contents The balances cardFew readersHow affiliate commission works
How affiliate commission works This article explains what you actually get paid as an approved SimplyPrint affiliate: the default commission rates, what they apply to, the attribution window, and two worked examples so you can see how the numbers play out. For the program overview, see The affiliate program: get paid for promoting SimplyPrint.Few readersManaging your affiliate referral codes
Managing your affiliate referral codes Approved affiliates can have multiple referral codes, each with its own URL, optional custom landing page, optional coupon override, and optional UTM tracking. This article explains how the codes card works and when to use multiple codes. For the program overview, see The affiliate program: get paid for promoting SimplyPrint. Table of contentsFew readersAffiliate promotional assets pack
Affiliate promotional assets pack Every approved SimplyPrint affiliate gets access to the promotional assets pack: pre-built banners, ready-to-paste copy snippets, and embed badges with your referral link baked in. This article walks through what's in the pack and how to use it. For the program overview, see The affiliate program: get paid for promoting SimplyPrint. Table of contenFew readersThe affiliate program vs refer a friend: which one fits you
The affiliate program vs refer a friend: which one fits you SimplyPrint has two referral programs that share the same panel page but serve different audiences. The affiliate program is a curated tier for creators with an audience. Refer a friend is open to every account for personal recommendations. This article helps you pick the right one. This is the mirror of Refer a friend vs the affiliate program: which one fits you (https://help.simplyprint.io/en/article/refer-a-friend-vs-theFew readers
Enabling PSU control; power supply via GPIO, GCODE etc. in SimplyPrint
In this article, we'll show you how to enable so-called "PSU control" support in SimplyPrint, which lets you turn your printer on/off, directly via the SimplyPrint panel and app. This functionality can be enabled in unison with OctoPrint- or Moonraker(for Mainsail & Fluidd)-powered devices. How does it work? Turning your printePopularHow do I reset my password?
1. Go to the SimplyPrint panel When logging on your SimplyPrint panel, you'll be able to see a button called 'Forgot password?' which will ask for your email, where a link will be sent to. 2. Check your email There should be a an email from SimplyPrint with a link where you'll be able to reset your password. Please be aware that the email might be hidden under the spam folder 3. Reset your password After you've pressed the link, you will be asked for a new password. When this iSome readersHow do I cancel my subscription?
Few readersHow SimplyPrint billing works: payment methods, currencies, and invoices
How SimplyPrint billing works: payment methods, currencies, and invoices This article covers everything about how SimplyPrint bills you: which payment methods we accept, what currency your account is charged in, how VAT works, how discounts and credits stack, and what happens when a payment fails. If you're trying to understand a specific line on your invoice or pick the right payment method, you'll find it here. Payment methods we accept We process every payment through Stripe (https://Few readersHow to change the language of the panel
Go to the SimplyPrint panel To change the language of the panel, you'll have to start by going to the SimplyPrint panel if you are not already there. You can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Changing the language of the panel As you are already at the 'Your information' tab, you can change the language oFew readersHow to change to yearly payments?
Go to the SimplyPrint panel In order to change your monthly plan to a yearly one, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Changing your subscription to yearly instead of monthly When you have entered the site for your account, it will bFew readersLost 2 factor authentication app
Have you lost your 2-factor authentication app? Fear not, there are two ways to regain control of your SimplyPrint account 1. Use your backup recovery codes When you first set up 2-factor authentication for your SimplyPrint account, you were asked to download a text-file containing a bunch of weird characters - if you downloaded and kept this file, it's the way in to your account. Go to the SimplyPrint login page (https://simplyprint.io/panel/login), log in using your email and password, aFew readersHow to enable 2 factor authentication
Go to the SimplyPrint panel To enable your 2 factor authenticator, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Enabling two factor authentication This is where you'll find different settings for your account including the option to enableFew readersFinding the printer settings
Finding the settings To find the settings for a printer in SimplyPrint, you must simply go to the printer in the SimplyPrint panel (if you have multiple printers, click on the one you wish to edit). When you've located the printer, simply do the following; Find the settings button in the top right side Click it to go to the settingsFew readersHow to delete a printer
To delete a printer in SimplyPrint, you must simply go to the printer in the SimplyPrint panel (if you have multiple printers, click on the one you wish to delete). When you've located the printer, simply do the following; Find the dropdown in the top right side, to the right of the settings button Click on it, and click the bottom "Delete printer" optionFew readersHow to change my credit card for my SimplyPrint account?
Go to the SimplyPrint panel In order to change your credit card, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. Changing your credit card for your SimplyPrint account When you have entered the site for your account, it will be possible to chaFew readersHow do I upgrade my subscription plan?
Go to the SimplyPrint panel To upgrade your subscription plan, head to the SimplyPrint panel. In the left sidebar, click Settings, then open the Subscription tab: https://simplyprint.io/panel/settings/subscription Upgrading your subscription plan On the Subscription pageFew readersGet a security overview
Go to the SimplyPrint panel In order to get a security overview, you'll have to start by going to the SimplyPrint panel. At the panel you can find the 'Your account' button which is located in the dropdown menu under your name in the top right corner. How to get a security overview This is where you'll find different settings for your account. It is also here you can find the secFew readersChanging webcam settings in SimplyPrint (flip and rotate webcam)
In this article, we'll show a quick overview of the different settings you have for your webcam view inside the SimplyPrint platform. When using the OctoPrint setup, these settings are also synced to OctoPrint. Finding the webcam settings Locate the printer settings (/en/article/finding-the-printer-settings-17Few readersHow to delete your SimplyPrint account
No longer have a 3D printer, or simply don’t need the SimplyPrint platform anymore and want your account deleted? Here’s how to proceed: Go to your account settings Scroll down to the bottom and locate the "Delete account" button. (https://storage.crisp.chat/users/helpdesk/website/-/f/f/2/2/ff22a914001c1000/image1tr0yo3.png =491xauto) 3. When prompted, enter your password or your 2FA code. 4. Carefully read and understand the confirmationFew readersSubscription payment method fees (PSD2)
When signing up for a paid subscription plan with SimplyPrint, some payment methods add an extra fee to your invoice. In this article, we'll cover which payment methods that have an associated fee, and why. Which payment methods have an associated fee? PayPal: +3% on top of the total order Amazon Pay: +3% on top of the tFew readersSubscription terminated after consecutive failed renewal attempts
When SimplyPrint fails to charge your credit card / preferred payment method for 5 consecutive days after your subscription renewal date, your account will be closed. In this article, we'll dig into exactly what that means, and how you can prevent your account from being closed. Why is my account facing subscription termination? If you get an email or popup in SimplyPrint, saying your account is facing a subscription termination, this is due to us being unable to charge you for yourFew readersSwitching to invoiced payments (bank transfers)
For businesses and organizations, we offer the option to pay by invoice and bank transfer, if your subscription cost exceeds a certain amount. This is handy if your subscription cost exceeds the amount you'd usually put on a credit card - or if credit card or PayPal payments are not an option for your organization. Who are eligible for invoiced payments We only offer invoiced payments to businesses and schools. Your account may be manually approved by SimplyPrint, or, if you meet the accountFew readersWhat is a "grandfathered plan"?
If you’re on a grandfathered plan at SimplyPrint, it means you keep the original pricing or features from when you first subscribed, even if we introduce new plans or adjust prices for new users. We do this to show appreciation for our early and loyal customers, ensuring they aren't impacted by future changes. Example: Imagine you signed up for a plan in 2021 atFew readersHoliday Gimmicks in SimplyPrint
Holiday Gimmicks in SimplyPrint SimplyPrint features fun, seasonal UI effects that celebrate various holidays throughout the year. These special effects add a festive touch to your 3D printing experience! What Are Holiday Gimmicks? Holiday gimmicks are temporary, theme-based visual effects that appear in the SimplyPrint interface during specific times of the year. They're designed to be fun and non-intrusive, adding a bit of seasonal cheer to your workspace. Available Holiday GimmFew readersFair billing: credit for idle printers and unused slots
Fair billing: credit for idle printers and unused slots You shouldn't pay for what you're not using. SimplyPrint's fair billing policy automatically credits your account for paid printer slots that have gone idle and for extra user or printer slots you've bought but aren't filling. In this guide, you'll see how the credit is calculated, where to track it dFew readersGraduated discount on extra printers and users: what's changing for grandfathered accounts
Graduated discount on extra printers and users: what's changing for grandfathered accounts We made a correction to how the graduated (volume) discount is applied to extra printers and extra users. If you'reFew readers